Sonja Tanner Email & Phone Number

Minneapolis, Minnesota And Istanbul Turkey

Travel agency and Tour company

Roseville, Mn

Supervise up to 17 employees, including all operations management and administrative teams. Focus includes finance, sales, fleet services, human resources, and business office. Work closely with President and CEO to develop strategic business plans to position the company for continued growth. Manage P&L, day-to-day operations, and all HR & payroll functions. Recommend effective marketing strategies to expand market presence, increase revenues and profitability. Manage cash flow, oversee… Show more Supervise up to 17 employees, including all operations management and administrative teams. Focus includes finance, sales, fleet services, human resources, and business office. Work closely with President and CEO to develop strategic business plans to position the company for continued growth. Manage P&L, day-to-day operations, and all HR & payroll functions. Recommend effective marketing strategies to expand market presence, increase revenues and profitability. Manage cash flow, oversee bank deposits, year-end taxes, and manage in-house accounting process. Recruit, hire and train staff to provide exceptional service. Key Accomplishments:• Key leader in increasing company sales from $3 million to $12 million in less than 5 years.• Designed and built first company website with outside Web Development Company. Set up contact form to facilitate online requests from customers. Manage website requests and update website ongoing as needed.• Attend trade shows and a variety of functions to represent company, build sales, and share company mission and values. • Prepare annual reports and P&L statements for company owners.• Increased customer loyalty, with feedback received indicating helpful, polite staff being the major reason. Client feedback further motivated staff and produced positive, relaxed work environment.• Oversee all Insurance functions including: health and life insurance for employees as well as group plans for business. Research and select appropriate coverage for employees and company.• Selected as Board Member for Minnesota Economic Development Council Show less

Travel agency focused primarily on corporate airfare/hotel/rental car sales throughout the world. Business also included offering a chartering service and tours for groups via private plane and/or bus. Native Tours worked with visitors interested in learning about Native American cultural and histories.President & CEO / Owner Planned, described, arranged, and sold itinerary tour packages and promotional travel incentives offered by various travel carriers. Arranged group travel… Show more Travel agency focused primarily on corporate airfare/hotel/rental car sales throughout the world. Business also included offering a chartering service and tours for groups via private plane and/or bus. Native Tours worked with visitors interested in learning about Native American cultural and histories.President & CEO / Owner Planned, described, arranged, and sold itinerary tour packages and promotional travel incentives offered by various travel carriers. Arranged group travel for local, national and international excursions. Developed native tourism - providing positive insight into both cultural and tribal historic sites. Worked, developed and designed tours with other several Tribal Nations throughout the United States and Canada.Key Accomplishments:• Formed business and grew sales to $10 million/year. Wrote detailed business plans, developed ongoing strategic plans and ensured open lines of communication with all employees.• Key customers included Fortune 500 businesses as well as 135 Tribal Reservations & Casinos.• Commended by customers for exceptional care and variety of travel services offered. Received a large amount of repeat and referral customers.• Wrote and submitted 2 grant and loan packages, successful in receiving funding for start-up and expansion needs including hiring of 8 additional employees.• Board Member of American Indian Chamber of Commerce• Board Member of Metro-Transit Diversity Supplier Council.• Member of MN Minority Supplier Development Council, MN Economic Development Agency• Appointed as Board Member of Governor’s Commission on Tourism.• Designated as Official Travel Agency for NCAI/ NIGA/NABA Show less

Tower Minnesota

A Casino owned and operated by the Bois Forte Tribal Government. Director of Marketing and Public RelationsSupervised 40 employees, including, Marketing, Restaurant and Gift Shop staff. Developed, designed all media advertisements for both in-house and public promotions. Directly responsible for implementing, developing, negotiating local and national bussing campaign to increase and improve facility attendance. Skilled at public and customer relations and represented the Tribal… Show more A Casino owned and operated by the Bois Forte Tribal Government. Director of Marketing and Public RelationsSupervised 40 employees, including, Marketing, Restaurant and Gift Shop staff. Developed, designed all media advertisements for both in-house and public promotions. Directly responsible for implementing, developing, negotiating local and national bussing campaign to increase and improve facility attendance. Skilled at public and customer relations and represented the Tribal Enterprise in all local community organizations, including the Lake Resort Association, Chamber of Commerce, as directed. Responsible for preparing and analyzing market trends to increase Casino profitability and efficiency. Worked closely with General Manager, State Legislature and Tribal Government in all issues affecting Indian gaming for the State of Minnesota. Show less

Bachelor Of Business Administration (B.B.A.), Business Administration

Business Administration