Sonja Tanner Email & Phone Number

Overland Park, Kansas, United States

Overland Park, Kansas

Assist Senior Underwriters with re-submission reviews. Responsible to recondition, approve, deny, pend or suspend loans. Prioritize rush requests. Manage Underwriting inquiry mailbox for guideline clarification, income calculations and exception requests. Liaison for 9 investors as well as BNC hedge fund. Effectively submitted and communicated all conditions from initial submission through clear to close for all investor files for condos, manufactured homes, jumbo loans and non conforming loans. “Go-to” contact for guideline clarification and income calculations. Responsible for clearing any ‘suspended’ files to ensure the bank did not have any ‘buy-backs’ or ‘unsaleable loans’. Maintained good relationships with the loan officers, processors and managers to ensure smooth team interaction during the loan process. Efficient at reviewing, conditioning and getting loans approved in a timely fashion as to not miss closing dates. Always eager to learn more in striving to be ready to obtain the DE Certification for a full Underwriting position.

Analyze details of loan applications and support documentation to establish loans meet the AUS, Federal, Investor and Bank guidelines. Provide the highest level of customer service by effectively communicating with parties involved to gather required conditions and close/fund on the desired date. Accuracy and organization of all data to ensure quality and consistency in each loan. Ongoing training to stay current with all changing guidelines. Tracking and follow up of each loan through funding to eliminate chances of “buy backs” or investor rejections. Specialized in MHDC, Section 184, Net O training and liaison with Underwriting.

Efficiently review loan files and compare with AUS to ensure they meet the specific mortgage guidelines. Communicate with all parties involved to provide the highest level of customer service. Accurately input and organize all data in the loan file to ensure quality and consistency in each loan. Effectively maintain workflow between all types of loans including: USDA, FHA, VA, Conventional, Jumbo and Streamline loan guidelines. See the file through approval, closing and ensure loan funds on time.

Kansas City, Missouri Area

Recognized for attention to detail, effective multi-tasking abilities as well as excelling with interpretation and application of the Department of Ed’s regulations. Established as the leader and “keeper” of the Re-Enter Process and the Echo Sign Process. Responsible for the timely review/approval of financial aid files to ensure all students have met the standards as established by the Department of Education for the awarding of Title IV funds. Processed all withdraws and ensured all funds were returned/posted according to the Department of Education’s guidelines as well as Pinnacle’s guidelines. Assists in review of SAP and attendance to ensure that all funds are managed in accordance to regulations and all required information is sent to COD, G-5 and NSLDS. Trains and mentors members of Financial Aid in all aspects of Title IV compliance including file review, processing, pulling/posting of scheduled Title IV funds and creates policies and procedures to ensure all departments work as a team with compliance.

Ensure excellent customer service is provided by building and maintaining strong relationships with students, admissions, career services and student services. Efficiently communicate details of the school’s costs, Federal funds, scholarships, private loans and financial literacy as well as aid students in completing all Federal and institutional forms. Effectively interview students about their current financial situation and future goals then analyze and interpret that data to ensure they are a good financial risk and properly awarded funds. Meet /exceed enrollment goals by ensuring all students that qualify accept funding and complete the enrollment process. Uphold retention and accreditation rates with accurate records keeping and guideline compliance. Consistently work new students, pending grads, graduates, re-enters, recertification’s, military (VA-TA), program transfers, drops, stipends, repeat classes and compliance.

Originated purchases and refinances with Conventional Fannie Mae programs as well as government FHA programs. Managed inbound and outbound calls from new clients, portfolio clients and internet prospects. Built credible relationships with clients to ensure referral business. Ensured all applicants meet fundamental underwriting guidelines. Performed follow through activities until each loan funds. Advised clients on the best programs available to them based on credit and payment history as well as personal needs/goals.

Originated purchases, refinances and home equity lines of credit nationwide. Managed inbound and outbound calls from new clients, portfolio clients and internet prospects.Utilized marketing to create relationships with realtors, title companies and insurance representatives. Built credible relationships with clients to ensure referral business. Ensured all applicants meet fundamental underwriting guidelines. Performed follow through activities until each loan funds. Advised clients on the best programs available to them based on credit and payment history as well as personal needs/goals.

Sales of Enterprise Insurance Coverage. Ensured superior customer service. Managed the appearance and maintenance of all fleet vehicles. Marketed to obtain new corporate accounts maintaining positive relationships with existing corporate accounts. Assisted in all aspects of managing retail and dealership stores. Managed reservations, tracking the fleet, handling all sales transactions and ensuring 100% customer satisfaction with each encounter.

Bachelor Of Arts - Ba, Interpersonal And Public Communications

Education record