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Sonnie Irons is listed as Release Manager at Naehas, a SaaS company | Background in Product Management and Client Support | at Naehas, a company with 109 employees, based in Montpelier, Vermont, United States. AeroLeads shows a matched LinkedIn profile for Sonnie Irons.
Sonnie Irons previously worked as Release Manager at Naehas and Solution Engineer at Naehas. Sonnie Irons holds Bachelor Of Science (Bs), Imaging And Photographic Technology from Rochester Institute Of Technology.
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Sonnie Irons is a Release Manager at Naehas, a SaaS company | Background in Product Management and Client Support | at Naehas. They is proficient in American Sign Language. Colleagues describe them as "Sonnie is magnificent! With the foundation of a brilliant technical aptitude, she is a true jack-of-all-trades and the lifeblood of the Customer Success group’s culture. Sonnie is the go-to resource and is able to handle a wide variety of work from technical to process to customer relationship management. Any organization would be lucky to have her. "
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Identifying process issues, proposing solutions, then documenting and implementing new processes. Coordinating communications for critical issues across multiple teamsExpanding automatic regression tests, which has reduced number manually found bugs by 35%, and increased automated bugs found by 37%Reduced time spent on manual testing by 5%, saving the.
Analyzing existing workflows, understanding client and internal needs and pain pointsDesigning, testing, and implementing new workflows
Cincinnati, Ohio, United States
- Analyzed client needs and pain points to create and deliver specific solutions- Collaborated with different teams to ensure high quality product- Adapted quickly to changing needs of the company and clients- Coordinated and managed expectations of both team members and client partners to ensure project deadlines were met- Designed, developed, and tested.
- Onboarded a new client, working closely with multiple teams to ensure smooth transition- Managed a technical team of 3 people, ensured high quality of work from all individuals- Created an entirely new automated process which brought $75,000+ in new revenue a month without adding extra work- Developed, implemented, and troubleshot long-term solutions to.
- Supervised communications between the client and the technical team, ensuring accuracy of information- Created training programs and process documentation- Improved team efficiency by reducing redundant processes without sacrificing quality, saving 20+ man hours a week
- Built intricate, detailed data driven logic based on client requests, handling as many as 5 projects a week- Ensured logic met client standards of detail and accuracy
- Responsible for 4+ million pieces of mail a month, mailing error free and on time- Managed client expectations and communicated timelines and status- Coordinated 6 team members to complete work on time and accurately- Adhered to strict quality standard
Other employees you can reach at naehas.com. View company contacts for 109 employees →
Erik Standifird
Colleague at Naehas
Beaverton, Oregon, United States, United States
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LF
Lauren Flores
Colleague at Naehas
Greater Chicago Area, United States
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SK
Sagar Kashia
Colleague at Naehas
Gurugram, Haryana, India, India
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HA
Harshit Arora
Colleague at Naehas
Gurgaon, Haryana, India, India
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NK
Neha Kamboj
Colleague at Naehas
Gurgaon, Haryana, India, India
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AP
Abhinav Prakash
Colleague at Naehas
Gurugram, Haryana, India, India
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PC
Pooja Chopra
Colleague at Naehas
Gurgaon, Haryana, India, India
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EJ
Emily Johnson
Colleague at Naehas
Palo Alto, California, United States, United States
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TA
Tanya Arora
Colleague at Naehas
Gurugram, Haryana, India, India
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AS
Anushka Sharma
Colleague at Naehas
Gurugram, Haryana, India, India
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Activities and Societies: Photo House, Special Interest Housing AssociationImaging Science Minor College of Science American Sign Language.
Quick answers generated from the profile data available on this page.
Sonnie Irons works for Naehas.
Sonnie Irons is listed as Release Manager at Naehas, a SaaS company | Background in Product Management and Client Support | at Naehas.
Sonnie Irons is based in Montpelier, Vermont, United States while working with Naehas.
Sonnie Irons has worked for Naehas.
Sonnie Irons's colleagues at Naehas include Erik Standifird, Lauren Flores, Sagar Kashia, Harshit Arora, and Neha Kamboj.
You can use AeroLeads to view verified contact signals for Sonnie Irons at Naehas, including work email, phone, and LinkedIn data when available.
Sonnie Irons holds Bachelor Of Science (Bs), Imaging And Photographic Technology from Rochester Institute Of Technology.
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