Sonny Plotner Email & Phone Number

Seattle, Wa

•Projects to date include supporting Amazon’s Dash Replenishment Service Test Certification process the implementation of test infrastructure processes and driving appropriate tool setup, mobile device iOS/Android deployment, and methodologies to support the QA function •Performed UX assessments and built test plans and test cases using Visual Studio Team Services. Ran prioritized test passes (e.g. smoke, functional, device, email notification subscription, confirmation, deregistration testing)•Provided client stakeholders with detailed, visually-descriptive test results using Excel and Power BI•Special Assignment: Privacy consultant for Microsoft GDPR support; responded to over 400+ customer inquiries, ran Kusto.Explorer queries on customer data streams, updated GDPR Wiki documentation, emailed service providers to close out their data streams that are Out of SLA, and catalogued frequent issues into Azure DevOps database.•Special Assignment: IT Risk Consultant for Microsoft Bing Ads as a Program Manager provided IT governance, risk, and compliance advisory services for User Access and Change Management Controls. This software engineering division is responsible for $7 billion in annual revenue, owned and performed internal controls under SOX, SOC1, and MRC frameworks, created and maintained documentation to support ongoing external and internal audits (SOP’s, on-bounding training documentation). Facilitated walkthroughs between control owners and auditors. Ran SQL, Azure Portal, XTS, Corext APGold (Autopilot) and PowerShell scripts to pull the raw data to create audit workpapers/workbooks using VLOOKUP’s. Created AOD tasks to track controls audits, facilitated communications between external auditors and internal cross-functional teams. Planned and executed major IT project initiatives to enhance compliance capabilities, resulting in automation and process improvements to achieve timely delivery goals.

Seattle, Wa

Joined the technical team of this innovative blockchain-based game development company•Responsible for developing/implementing test infrastructure processes, writing test plans/cases, and performing prioritized test passes (e.g. BVT, smoke, alpha release, and full passes)•Created team builds using Unreal Editor 4 and Perforce Helix Visual Client, uploading builds to the SteamWorks test branch•Additionally leveraged communications, developer relations, and customer outreach skills to promote the company's video games and Smart Game Objects at industry events throughout the greater Seattle area

Bothell, Wa

Retained by this top wireless carrier to perform release coordination and process governance SOX compliance for all EQM-validated applications •Accountabilities included providing certified exit documentation to the project site, in addition to supporting the test process intake, reporting, defect process, and test closure process to ensure all EQM-supported applications met required SOX compliance requirements and standards for deployment•Facilitated evening and weekend EQM status meetings to bring multiple groups together to prioritize project phases/interdependencies and tracked an extensive mix of KPIs/daily statistics•Rolled up all monthly accomplishments into a PowerPoint deck to keep executive management informed on the status of monthly deliveries•Mentored team members on best practices and provided training to improve team performance, quality, and bench strength

Redmond, Wa

Returned to Microsoft to lead a 4-member team in testing software packages for deployment to end-user desktops via SMS and/or MS- selected delivery mechanisms•Provided testing for DMS (Desktop Managed Solutions) and MSIT Operations and Engineering before implementing into the production space•Worked closely with Program Managers, Packaging team members, and Technical/Support staff to deliver quality packages for deployment•Used Team Foundation Server to catalogue bugs and DCRs for DMS and MSIT•Led the testing of existing packages following any software upgrades and ensured effective bug resolution and fix validation•Maintained team infrastructure using Virtual Machine Manager and Hyper-V Manager and documented all project-related progress, issues, risks, lessons learned, product weaknesses, and best practices to drive continuous improvement

Redmond, Wa

Returned to Microsoft to lead a 2-member team to achieve targeted quality metrics for Windows Embedded Compact 7 setup products and tools (including operating system bits for ARMv4, ARMv5, ARMv6, MIPPSII, MIPSII_FP, and x86—along with Platform Builder, Compact Test Kit, Shared Source, Windows Embedded Silverlight Tools & Blend Templates)•Developed testing infrastructure, modified WTT automation, created WTT test cases, maintained test VM machines, filed bugs, ran test tools, and created test builds using PowerShell•Maintained and delivered regular reports to all project stakeholders (e.g. test team members, cross-group staff, and management) and scheduled/ran project meetings to review issues and ensure on-time delivery

Redmond, Wa

Brought in by Microsoft to ensure ISV applications attained device release-quality levels for Windows Mobile, running tests and providing quality assessment to ISVs prior to go-to-market launch•Created test plans, wrote test cases, modified WTT automation, tracked bugs, and worked with external third parties such as Google, Facebook, and Yahoo to resolve challenges•Performed tests on memory, power CPU, Bluetooth headsets, UI, HTTP, radio, stress, GSM, CDMA, localization, display rotation, and app recover ability—utilizing tools such as Device Emulator and CEPC MTTF runs in a lab environment •Stepped up and took on test lead responsibilities, as required, and additionally tested Sony Ericsson Xperia and other Bluetooth devices on the Windows Mobile platform•Tested Sony Ericsson Xperia on Windows Mobile platform, tested verity of Bluetooth devices, and Bluetooth car testing as a side project

Bellevue, Wa

Strengthened communication, training, and customer service skills through a role with this top technical recruiting firm, focused on providing staffing support local businesses •Responsibilities included sourcing, interviewing, and negotiating rates with technical candidates (both dev and support roles) for open requisitions—and supporting the Division Director with setting goals, facilitating team meetings, enforcing accountability, and ensuring projects were completed by targeted deadlines•Maintained extensive awareness of emerging technologies and analyzed market trends to proactively build/maintain an effective talent pool and candidate pipeline

Bellevue, Wa

Worked for a digital advertising company with expertise in brand strategy, web design and development, customer relationship management (CRM), and business intelligence•Gained experience in Agile-based test plan development/execution methods, including the creation of effective test cases and utilization of new QA best practices, processes, tools and approaches •Worked as a test lead in conjunction with the development team, in addition to taking on project manager responsibilities during the product development and release cycle•Performed BDT testing, UI test, Ad Hoc testing, and build verification—in addition to playing an instrumental role in building a new test lab to attain the highest level of product quality

Redmond, Wa

Assisted with specification reviews to clarify features, provide quality assurance input, and help identify ways to make various new technology and software features more testable • Collaborated effectively with Developers, Project Managers, and other cross-functional, cross-group staff members during the product development cycle to achieve superior product quality•Led a 2-member test team in performing build verification tests, ad-hoc testing, user interface testing, and grey box testing of code in XML, HTML, and SQL • Wrote test cases/specifications, propagated builds to test server, and ensured proper compatibility testing

Bellevue, Wa

Joined the ranks of this mobile advertising company developing innovative technology that lets users of advanced cell phones access sports scores, driving directions, movie times and other information• Held responsibility for testing a suite of client/server applications across multiple platforms• Wrote test cases and performed detailed QA activities including functional testing, stress testing, smoke testing, regression testing, and diagnosis/resolution of issues related to UI, HTTP, radio, GSM, CDMA, localization, and display rotation• Analyzed XML server transactions and SQL queries to gather test data• Tracked hundreds of product defects and software issues from initial discovery through final resolution

Redmond, Wa

Responsible for testing core DVD drivers, codecs, and drivers for Windows Media Center, as well as all service packs associated with each new Windows O/S release• Set up and configured robust test environments consisting of video cards, multimedia cards, drivers and codecs• Performed manual DVD test scenarios, regression testing, ad-hoc, smoke testing, BVT, and automation testing• Partnered with Developers and Program Managers to discuss and resolve any/all bugs• Maintained a series of lab equipment including hubs, switches, and storage devices

Seattle, Wa

Joined this Paul Allen venture as a senior testing engineer, responsible for testing the company’s Mini-PC and MEG products on the Windows CE platform• Assisted internal IT staff with software implementation and systems configuration• Conducted user research to assist with product design and development• Provided technical support for installed technical systems and served as a liaison between clients and members of the Advanced Development and Technology Department• Testing activities conducted included test plans, BVT's, ad-hoc testing, black box testing, white box testing, UI test, smoke test, and test case development• Coordinated software upgrades for all EMP museum MEG devices• Updated and tested EMP servers to make Mollie SQL compatible with MEG• Conducted performance and load tests to evaluate a Java-based/HTML browser application that executes queries on a SQL database• Set up test labs for QA and development teams, performed web compatibility testing, and assisted in testing interactive musical software and hardware within a Windows environment

Redmond, Wa

Worked as part of team developing and publishing of games for PC and Xbox• Tested Microsoft PC games and Windows Media Player via BVT's, test passes, smoke tests, ad-hoc testing, UI tests, and black box testing• Developed test cases and recorded anomalies, as well as feature suggestions and improvements, into the MS bug tracking database• Ran setup test passes and registry testing. • Ensured the stability of client/server products• Performed functional testing of internal tools• Supported Recon lead by handling team administration and working closely with project leads and program managers to determine which features should be implemented or cut from products

Woodinville, Wa

Join a team developing and publishing of iconic brand of children’s edutainment software games for PC• Tested PC/Mac educational software products, gaining familiarity with a wide variety of functional, boundary, and stress testing approaches • Supervised a team of software testers in developing and implementing test cases, plans, and scripts—documenting/verifying all bugs discovered for resolution for the engineering team

Redmond, Wa

Join a team developing and publishing of iconic brand of children’s edutainment software games for PC• Tested PC/Mac educational software products, gaining familiarity with a wide variety of functional, boundary, and stress testing approaches • Supervised a team of software testers in developing and implementing test cases, plans, and scripts—documenting/verifying all bugs discovered for resolution for the engineering team