Sonpreet Kaur

Sonpreet Kaur Email and Phone Number

Customer Care Representative @ Wyse Meter Solutions Inc.
Canada
Sonpreet Kaur's Location
Greater Toronto Area, Canada, Canada
About Sonpreet Kaur

A dynamic and disciplined professional seeking to utilize exceptional Communication Skills, interpersonal, and organizational skills to complete tasks. Renowned for reliability and a strong work ethic to resolve complex issues, provide exceptional support and streamline office operations ensures that both customers and colleagues receive the highest level of service. Adapting to new tasks and environments. proficiently guiding individuals and organizations solutions for optimal client satisfaction.

Sonpreet Kaur's Current Company Details
Wyse Meter Solutions Inc.

Wyse Meter Solutions Inc.

View
Customer Care Representative
Canada
Website:
wysemeter.com
Employees:
112
Sonpreet Kaur Work Experience Details
  • Wyse Meter Solutions Inc.
    Customer Care Representative
    Wyse Meter Solutions Inc.
    Canada
  • Alight Solutions
    Customer Service Representative
    Alight Solutions Jul 2023 - Present
    Toronto, Ontario, Canada
    Efficiently document and address client and advisor issues, ensuring prompt and effective responses. Conduct regular follow-ups to maintain high client satisfaction and address any concerns. Actively identify and recommend improvements in service delivery and operational procedures. Additionally, explain payroll deductions to employees and expertly navigate complex health insurance plans to provide tailored guidance.
  • Island Holdings Inc.
    Assistant Manager
    Island Holdings Inc. May 2021 - Jan 2023
    Charlottetown, Prince Edward Island, Canada
    Provided comprehensive administrative support, ensuring all necessary information was well-organized and readily available. Assisted in planning and coordinating office operations, maintained inventory levels, and ensured accurate documentation and record-keeping. Additionally, Interfaced with clients and vendors to resolve issues, contributing to smooth and efficient office operations.
  • Advantage Communications
    Customer Service Representative
    Advantage Communications Nov 2020 - May 2021
    Charlottetown, Prince Edward Island, Canada
    Effectively addressed and resolved complex customer service issues, ensuring seamless escalation to internal teams when necessary. Contributed to the development and implementation of customer service policies and procedures, while also monitoring key performance indicators (KPIs) and preparing performance reports. Provide data-driven approach identified trends and provided actionable recommendations, ensuring the team consistently met its goals.
  • University Of Toronto
    Event Assistant
    University Of Toronto Jan 2020 - Apr 2020
    Scarborough, Ontario, Canada
    Received and processed stock into inventory management system. Developed and implemented performance and plans to promote continuous improvement. Eliminated downtime and maximized revenue by providing top project quality control. Actively listened to customers requests, confirmingfull understanding before addressing concerns.
  • Amcor
    Quality Control Specialist
    Amcor Sep 2018 - Jan 2020
    Mississauga, Ontario, Canada
    Meticulously inspected incoming material shipments to ensure they met purchase orders and specifications before accepting them into inventory. I ensured all manufactured products complied with regulatory requirements and analyzed quality control test data, making necessary adjustments to maintain standards.
  • Windlass Engineers
    Design Engineer
    Windlass Engineers Sep 2016 - Dec 2017
    Dehradun, Uttarakhand, India
    Worked with product planners and industrial designers to conceptualize and refine productconcepts. Reviewed design requirements and identified appropriate materials to use in development ofsolutions.

Sonpreet Kaur Skills

Data Analysis Customer Satisfaction Communication Team Leadership Customer Service

Sonpreet Kaur Education Details

Frequently Asked Questions about Sonpreet Kaur

What company does Sonpreet Kaur work for?

Sonpreet Kaur works for Wyse Meter Solutions Inc.

What is Sonpreet Kaur's role at the current company?

Sonpreet Kaur's current role is Customer Care Representative.

What schools did Sonpreet Kaur attend?

Sonpreet Kaur attended Centennial College, Shivalik College Of Engineering - Dehradun, India.

What skills is Sonpreet Kaur known for?

Sonpreet Kaur has skills like Data Analysis, Customer Satisfaction, Communication, Team Leadership, Customer Service.

Who are Sonpreet Kaur's colleagues?

Sonpreet Kaur's colleagues are Samaneh Salehi Siavoshani, Jack Powell, Ricky Lontoc, Laurelle B., Jaime Webster, Kenneth Lo, Daniel Dong.

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