Conduct background investigations utilizing courthouse records and various online databases. Conduct activity checks and locate subjects. Interview claimants and conduct recorded statements for insurance claims. Serve subpoena's on an as needed basis.

Assist teachers with the development and organization of appropriate instructional materials for use with students and ensures the availability of these materials prior to scheduled instructional segments. In accordance with lesson plans developed by the teacher, provides small group and/or individualized instruction to students. Manage classroom equipment, supervise students, assist students in the subject area as needed, Assist students in the library or the media center, administer tests, record attendance and teach class on an as needed basis when the classroom teacher is absent.

Assisted customers with technical support on seasonal programs. Used remote viewing; installed software and/or provided downloads as needed. Escalated the calls to the next level when unable to assist the customer. Recommended and sold software products that would better assist the customers. Provided refunds for Intuit products as necessary. Assisted Best Buy Customers in the General Entitlement Department which sold electronics; troubleshoot technical problems and provided refunds.

Sold and trained customers and staff on use of Samsung electronics; Polaroid Printers; Worx Weed Wacker; Logitech Home Security; Merchandising and sales. Conducted furniture resets.

Worked on merchandising projects such as HP; Samsung; Sony; LG; Disney; XBOX; WII; PS3; Grocery chains and more. Conduct resets; and sell electronics. I travel from three to thirty-two stores per week. Set up displays; work on various vendor projects. Trained customers and staff on use of Epson; Kodak and Lexmark printers in comparison with other products and conduct weekly and weekend sales demonstrations. Sold PC’s and laptops; Comcast; Direct T.V. and Service Plans. Sold Samsung Galaxy Tablets; Digital Cameras; Flat Screens; Net Books.

Worked on the (IFI) Intensive Family Intervention Program which is a program that helps to restore better relationship between the child and the family. Assisted children ages three to seventeen to develop skills such as behavior management; life skills; conflict resolution; problem solving; anger management; decision making and crisis management skills. Worked on the (CSI) Community Service Individual program which is a program that teaches children how to have a better fit in the community after they transition from the IFI Program. Appeared and testified in court and/or DFACS as requested.

Investigated Insurance and Workman’s Compensation Fraud and Domestic Cases. Setup on surveillance and monitored activities of the subjects.Conducted background investigations utilizing courthouse records and various databases. Conducted activity checks and located subjects. Interviewed claimants and conducted recorded statements for insurance claims.

Provided management information system for the Pure Digital account at various CVS stores on an as needed basis. Utilized diagnostic tools and other resources when appropriate. Escalated problems as needed to other vendors or personnel. Installed hardware such as DVD drives; Camera Cradles; Hard Drives; cleaned PC’s. Replaced servers as needed; conducted troubleshooting for microcomputers and trained store associates.

Provided management information system for the LAN and WAN users on a consistent basis either by phone; e-mail or on site. Utilized diagnostic tools and other resources when appropriate. Escalated problems as needed to other vendors or personnel. Provided installation, LAN access, control and troubleshooting for microcomputers and trained users. Built PC’s and laptops and ensured that computer operations and equipment were in compliance with applicable policies, procedures and rules. Converted old systems data to new systems accurately and utilized SMS Remote Tools and/or Remote Desktop to ensure system view and diagnosed systems.

Investigated Insurance and Workman’s Compensation Fraud Cases for Insurance Defense cases. Interviewed claimant’s and conducted recorded statements. Setup on surveillance to monitor activities of the claimant’s. Conducted activity and background checks to locate subjects and monitor the activities of the claimants.

Conducted surveillance on domestic and dishonesty cases and served subpoenas.Conducted background investigations utilizing courthouse records and various databases. Conducted activity checks and located individuals.

Provided end user technical and customer support in a call center environment. Payroll, Accounts Payables and Receivables, General Ledger Year-End-Procedures, Sales and Invoicing, Inventory Procedures. Prepared computers for major audits and removed non-compliant software.Provided front office support, greeted student visitors, answered phones.

Performed a wide range of tasks to promote safety, security, and law enforcement. Patrolled, investigations, traffic control and dispatched calls. Maintained general accounting records for lost and stolen keys. Signed clearance forms to assure that there were no outstanding fines or keys. General supervision of student assistants.