Sonya Klein Email & Phone Number

Missouri, United States

Texas, United States

Applied clinical expertise and project management skills for IDS Strategic Information and Vizient's product master through analytics. Collaboration with EDIOM in automation process for product integration providing analytical analysis for process improvement. identification of appropriate UNSPSC commodity categories and product attributes.

Irving

Director, Member Sales & Support (2013-Present)Lead a team of account executives in supply chain growth and management responsibilities with multiple strategic accounts. Liaison with strategic accounts field team and members in corporate communications and issue resolution. Appointed to lead a team of senior account executives to develop and implement completion strategies for Excelerate Strategic Health Sourcing. Developed methodology and implementation approach for new member on-boarding. Oversite of collaborative executive teams in knowledge share and development of Excelerate strategy and goals. Oversaw team of internal support analysts for corporate technologies. Successfully negotiated equitable contract terms through executive-level support and appropriate managing departments. Key Accomplishments:• Grew revenue by 11% through effective balancing of expanded leadership objectives achieving 109% of corporate goal.• Increased $1.6 million in revenue to two member hospitals through discovery of $13.8 million in unreported sales.Member Service Manager (2011-2013)Oversaw teams of account managers. Achieved high staff morale and retention through effective communication, prompt problem resolution, and leadership practices creating a proactive work environment. Strategically mapped customer organizations creating additional business opportunities. Increased engagement with members through inclusion on member committees (i.e.: value analysis). Created alternative business plans to improve customer relationships. Developed departmental goals, objectives, and strategic alliances with internal departments and external customers that resulted in increased member value. Promoted to director.Key Accomplishments:• Developed metrics and measured success in order to further penetrate the marketplace with satisfaction scores above 90%.• Defined strategy and business plan for Member Service Specialist department.

Irving,Tx

Cultivated executive-level key decision makers and stakeholders within 13 accounts for supply chain contracts, services, and analytics through the Novation portfolio. Collaborated with customer/territory stakeholders, and partnered with Regional resources in the development and implementation of member plan for increased value/savings of 16%. Increased cash on hand by over $500k to hospital members through rebate programs and distribution alignment. Appointed to member specific committees as subject matter expert. Key Accomplishments:• Grew member Standardization rebates by 16% annually over all accounts.• Saved single member >$200k on one contract purchase through supplier negotiation.

Chapel Hill Nc

Organized department in accordance with administrative guidelines to provide nursing services to meet the legal, organizational and medical staff guidelines. Drove achievement of goals and objectives consistent with the mission and philosophy of the system. Lead the operating room (OR) management, clinical, and ancillary staff focusing on all aspects of operations, including setting priorities and job assignments.Key Accomplishments• Lead CQVA team working with multi-disciplinary departments in successful reduction and standardization of product lines.• Achieved positive outcomes through Six Sigma QI/QA projects throughout healthcare system.

Greater St. Louis Area

Served as clinical manager for homecare department within BJC. Lead 13 nurses and 27 aids in long term patient care in the home. Maintained all required regulatory certifications and federal documentation. Collaborated with providers to secure service and financial agreements and achieve excellent customer satisfaction for patients. Ensured continuing education of healthcare professionals on the benefits of homecare goods and services.

St. Louis, Mo

Oversaw clinical and support staff in patient care activities. First assist in surgical procedures with emphasis in Cardiothoracic and Ortho/Neuro cases. Circulated and scrubbed surgical procedures, including but not limited to training of resident physician(s) and new staff. Contributed to successful department JACHO accreditation and ensured HIPAA compliance. Coordinated Quality Improvement activities to identify performance areas for improvement and implemented PI projects throughout healthcare system.

Master’S Degree, Registered Nursing, Nursing Administration, Nursing Research And Clinical Nursing, B

Jewish College Of Nursing And Allied Health, Registered Nursing/Registered Nurse, A

Activities and Societies: AORN; MNA; NNA; AST