As a graduate specializing in Human Resources and Project Management, I bring a robust passion for enhancing organizational effectiveness and people development. I believe my background in customer service has provided me with a unique perspective on the importance of employee satisfaction, communication, and support. I am eager to leverage my customer-centric approach and strong interpersonal skills to contribute to HR initiatives that foster a positive work culture, enhance employee engagement, and drive organizational success.Driven by a commitment to ongoing growth and adaptability, I am primed to navigate the multifaceted landscape of Human Resources and Project Management. I am enthusiastic about contributing to organizational advancement and fostering employee empowerment as I embark on my professional trajectory.
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Peer Health Promotion WorkerCentennial College Sep 2023 - Apr 2024Toronto, Ontario, Canada• Created engaging social media posts that raise awareness about mental health and wellness.• Organized and conducted Centennial Talks and Wellness Workshops Sessions for students focused on mental health and daily challenges.• Presented resources on services provided by CALCS, the Health and Wellness team and other college associations. -
Customer Service Representative - VolunteerToronto Transit Commission (Ttc) Aug 2023 - Sep 2023Toronto, Ontario, Canada• Provided accurate and timely information to customers regarding bus routes, schedules, and service disruptions.• Collaborated with team members to maintain a welcoming and safe station environment ensuring the safety of passengers.• Adhered to TTC policies and standards, keeping up to date with the policies and offered the highest level of service -
Front Of House Team MemberChick-Fil-A Restaurants Dec 2022 - Jun 2023Toronto, Ontario, Canada• Provided excellent customer service by greeting customers, assisting them with their orders in a timely and courteous manner and answering questions about the menu. • Demonstrated strong attention to detail by accurately processing cash, credit, and debit transactions on POS system.• Collaborated and communicated with Back-of-House team members in an efficient manner to ensure that orders were accurately prepared and delivered to customers. -
Human Resources AssistantSt. Joseph’S School Feb 2018 - Apr 2018Abu Dhabi, United Arab EmiratesCarried out a range of tasks such as creating letters, memos, official correspondence, and dealing with the queries of students and faculty.Provided administrative support in the form of maintaining over 200+ admission records of newly admitted students and exiting students.Reviewed student admission forms and ensured all required documentation was compliant, valid, and, accurate.Regularly managed and updated data on MS Excel for record-keeping purposes and reference.Had to report and communicate with supervisor regarding data entered and confirm information prior to entry on MS Excel.
Sonya Leena D. Education Details
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Project Management -
Human Resources Management And Services -
St Joseph'S School, Abu DhabiCommerce With Psychology
Frequently Asked Questions about Sonya Leena D.
What is Sonya Leena D.'s role at the current company?
Sonya Leena D.'s current role is Administrative Assistant | HR & Project Management Graduate | Logistics & Operations.
What schools did Sonya Leena D. attend?
Sonya Leena D. attended Centennial College School Of Business, Centennial College School Of Business, Department Of Commerce, Manipal University, St Joseph's School, Abu Dhabi.
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