Sophia Both Email & Phone Number

Iceland

Reykjavík, Capital Region, Iceland

Controlant is a tech company that enables leading pharmaceutical companies to reduce waste and ensure patient safety within their supply chains. They do so through real-time visibility and digital transformation. • Event management• Marketing task and process management by establishing standardised processes for documentation and project management (SharePoint, Jira, Confluence, Excel)• Creation of project plans to keep stakeholders informed and accountable, based on project governanceAs Marketing Operations Manager, I lead the way in process & task management. I help build, measure, optimise and scale Controlant's Marketing processes to better drive Commercial growth.

Kópavogur, Capital Region, Iceland

• Constant alignment with stakeholders, primarily the Commercial leadership• Active involvement in day-to-day administrative and operational tasks

Reykjavík, Capital Region, Iceland

• Oversaw gallery's business & ensured a structured and organised operation• Implemented team sales training initiatives to elevate customer engagement & maximise revenue• Led inventory management• Consistently expanded the gallery's sales portfolio through sales strategies and leadership• Recruited, trained, and supervised gallery sales assistants, fostering growth mindsetI helped initiate the gallery's establishment. It has since expanded with successful openings of multiple galleries across Iceland, with plans for an upcoming gallery opening in the US.

Reykjavík, Capital Region, Iceland

• Managing of gallery• Overseeing Sales, Marketing and PRMy background as Managing Director and Sales and Marketing Manager has consistently demanded a strong ability to multitask, quickly form connections with potential customers, and maintain a positive and helpful attitude, at all times.

Reykjavík

Eskimos is a leading luxury travel agency in Iceland. • Managed Canadian key account (US clients)• Orchestrated seamless travel experiences for high-profile clients, ensuring meticulous attention to detail• Maintained organised client database, enhancing accessibility to client preferences and historical data• Collaborated with cross-functional teams to optimize internal processes, enhancing efficiency in client communication and service delivery• Onboarding of new employeesMy time as Sales Consultant at Eskimos allowed me to effectively manage a high-value key account, where I helped nurture a strong client relationship.

Reykjavík

• Sales with strong engagement in German-speaking market• Copy-editing and translating (e.g. website/ proposals)

Bochum Area, Germany

Bochum Area, Germany

Bachelor Of Arts (B.A.), Anglophone Studies And German

Activities and Societies: ▫️Mento-Due inter-cultural mentoring project

Master Of Arts (M.A.), Ethnic, Cultural Minority, Gender, And Group Studies, 1,3 (M.A. Thesis/ (German Grading System)