-Coach corporate women how to make intentional career changes.-Run multiple social-media accounts with 10K+ reach and a combined 1,000+ followers.-Created a 3-week, self-study, career-change program for corporate women to unlock new, fulfilling career paths (with video lessons, worksheets, and done-for-you scripts).

1-800 Notify serves medical offices nationwide with pay-by-phone (IVR) and appointment reminder technology. Clients appreciate our reliable and friendly service, and our very affordable pricing.-Manage client onboarding projects resulting in high customer service satisfaction.-Lead the Sales Department by creating marketing resources, improving SEO, and leading sales calls.

-Maintained highly organized headcount, client, and employee listings used by management to review budget and utilization metrics of our ($2B revenue) accounting firm.-Wrote process guides and email templates distributed nationally to our 30-person team.-Managed the day-to-day client schedules of the Florida audit department (200+ staff).-Resolved staffing difficulties by problem-solving among local teams and 51 nationwide offices.

- Led multiple engagement teams of 5+ people to complete high-quality financial statement audits for private and public companies in South Florida (including $700M revenue clients).- Wrote a new-hire manual that is distributed to interns and associates annually.- Earned “exceeds expectations” in 3 consecutive annual performance reviews (top marks).- Served 10+ audit clients with quality and efficiency resulting in audits completed before filing deadlines and earlier than prior years… Show more - Led multiple engagement teams of 5+ people to complete high-quality financial statement audits for private and public companies in South Florida (including $700M revenue clients).- Wrote a new-hire manual that is distributed to interns and associates annually.- Earned “exceeds expectations” in 3 consecutive annual performance reviews (top marks).- Served 10+ audit clients with quality and efficiency resulting in audits completed before filing deadlines and earlier than prior years and satisfied clients. Show less

Operations Manager ● Managing various client projects from website development to business strategy creation● Creating monthly priority lists for each client to ensure projects stay focused and within allotted budget ● Improving Quickbooks use internally and for clients (for example, re-organizing Chart of Accounts)● Researching new technology to ensure we are recommending the best options for our clients (e.g. HR, Accounting, CRM, Project Management)● Managing all incoming… Show more Operations Manager ● Managing various client projects from website development to business strategy creation● Creating monthly priority lists for each client to ensure projects stay focused and within allotted budget ● Improving Quickbooks use internally and for clients (for example, re-organizing Chart of Accounts)● Researching new technology to ensure we are recommending the best options for our clients (e.g. HR, Accounting, CRM, Project Management)● Managing all incoming support tickets Show less

Business Strategy, Management Consulting, Brand Development● Managing various client projects from website development to business strategy creation● Supervising internal teams (design, web development, IT) to ensure projects are completed efficiently● Managing affiliate programs for Kompani Group● Training clients to use new technology such as Insightly (CRM), Google Apps for Work, and 3dCart (e-commerce)

Operations and Project Manager● Managing all projects from set-up to final shipment of materials ● Improving website and social media accounts (such as LinkedIn page)● Utilizing Quickbooks to keep financials up-to-date● Optimizing marketing and business strategy

● Focused on improving performance and efficiency in customer service, inside sales, accounting and billing departments● Oversee 9 employees in customer service, sales, billing, and accounting departments● Lead company-wide meetings of all 15 employees to improve efficiency and reduce costs● Serve customers by creating new service plans and pricing and redesigning website

● Experienced in hiring, training, motivating and rewarding staff● Created first 60+ page employee manual to increase efficiency and standardize procedures● Streamlined billing procedures and reduced invoice creation time by 75%, ● Led sales and customer service team that increased customer base by over 300%

● Sold our complicated service to 100's of new customers ● Achieved over 92% customer retention through problem resolution● Created bills with great attention to detail; increased output while reducing errors