Sophie Serrano Email & Phone Number

• Design and oversee all aspects of our digital presence, including our websites, social media accounts, and advertising campaigns. • Develop and maintain campaign budgets and chart campaign performance. • Coordinate with advertising and talent partners to improve results. • Keep up with the latest trends and technologies in podcasting, streaming, and television. • Evaluate metrics that affect our website traffic and target audience. • Work with creative and business development execs to brainstorm new and innovative growth strategies. • Oversee and manage all contests, giveaways, and other digital projects.

• Provided daily executive and administrative support• Created pitch decks for new projects in development• Coordinated internal and external meetings as necessary-- prioritizing meeting requests based on importance and scheduling accordingly• Communicated with agencies and networks to schedule pitches for new projects• Coordinated domestic and foreign travel arrangements for executives as necessary• Assisted with research for upcoming projects

• Interacted with customers and employees to maintain a healthy and efficient work environment while also contributing to the development of future projects.• Improved customer experience by kindly and efficiently welcoming and directing them to the appropriate contact, whether by phone or in person• Aided the podcast division by contributing to the development, transcription, editing, and reviewing of projects• Boosted employee morale by maintaining a clean and comfortable work environment

Greater Los Angeles Area

• Transcribe films and television shows and prepare them for closed captioning• Create CCSL (Combined Continuity and Spotting List) documents • Quality check films and television shows for errors such as pixel hits• Shadow editors—learning techniques such as color correction and preparation for distribution

Miami, Florida

Duties included:• Reading scripts and identifying/documenting safety hazards• Collecting behind the scenes footage and assisting with digital media content• Ensuring that all media releases were properly documented• Planning events such as wrap parties • Reserving any services that were needed for the office or for production (i.e. catering, props, etc.)• Creating call sheets• Assisting on set with any time sensitive tasks

Bachelor’S Degree, Major: Computer Science; Minor: Cinematic Arts

Activities and Societies: Alpha Phi, Society of Professional Hispanic Engineers, Society of Women Engineers

Associate’S Degree, Computer Science

Activities and Societies: Phi Theta Kappa Honors Society, Florida Engineering SocietyI attended the highly competitive Honors College.