Soumik Mukherjee Email and Phone Number
Soumik Mukherjee personal email
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Leveraging over 13 years of experience across diverse industries (Banking & Finance, Social Services), I am a passionate Learning & Development professional with expertise in process improvement, training program development, and life skills training. I excel at translating complex information into engaging learning experiences (including eLearning modules!) and ensuring training aligns with strategic goals. My strong communication and relationship-building skills allow me to collaborate effectively across departments. Also, I possess well-rounded experience in HR generalist duties with a focus on payroll administration. Connect with me to discuss on Innovative 1. Learning & Development Solutions, 2. Building High-Performing Teams, 3. Social Impact through Training & Development#LifeLongLearner #TrainingAndDevelopment #CommunityImpact #TrainingModulePreparation #CorporateTrainer #LifeSkillTrainer #Learning&Development #Microfinance #MFI #NBFC #BFSI
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Manager-Learning And DevelopmentTecharch Solutions Private Limited Dec 2023 - PresentKolkata, West Bengal, IndiaI'm currently overseeing Learning & Development for a dynamic group of organizations: Vector Finance, Bargach Finance, and Bargach Foundation! I'm passionate about empowering employees across these entities with the skills they need to succeed. Leading the strategic development and implementation of learning and development initiatives across Vector Finance, Bargach Finance, and Bargach Foundation. Overseeing induction, critical process, lender-specific, life skill, and skill-specific training programs. Driving employee engagement through innovative learning experiences and fostering a culture of continuous improvement. Collaborating with stakeholders to ensure learning aligns with overall business goals
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Assistant Manager- Bc OperationVfs Capital Feb 2023 - Dec 2023Kolkata, West Bengal, IndiaLeading a team of 500+ employees to manage 95 branch operations serving 2 lakh+ beneficiaries. Key responsibilities include lender coordination, product training, software support, MIS & data analysis, disbursement to collection follow-up, revenue generation, and ensuring BC partner audit compliance. Driving operational excellence and contributing to business growth. -
Assistant Manager- Training And Human ResourceVillage Financial Services Aug 2021 - Feb 2023Kolkata, West Bengal, IndiaDriving organizational growth through strategic learning solutions and efficient HR operations. Leading a dedicated team of 4 professionals across India to deliver impactful training programs and seamless HR processes, including payroll KRA includes Manpower planning, TNA, TNI, Life Skill training, Soft Skill training, Training Calendar preparation, Training MIS to post training report (PTR)
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Senior Executive- Training & Hr ProfessionalVillage Financial Services May 2018 - Jul 2021KolkataDriving organizational performance through strategic training solutions and efficient HR operations. Developing comprehensive training programs, conducting needs assessments, and delivering impactful training sessions. Overseeing recruitment, onboarding, and disciplinary processes. Additionally, responsible for accurate and timely payroll processing for the entire organization.
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Social Services CoordinatorUjjivan Small Finance Bank Limited Apr 2017 - May 2018Kolkata, West Bengal, IndiaDriving social impact initiatives at Ujjivan Small Finance Bank for West Bengal and Assam. Overseeing the implementation of financial literacy programs for adults and children, scholarship programs, social development projects, and mass screening campaigns. Leading a team of 13 dedicated professionals to create sustainable social change and empower communities -
Center HeadBandhan-Konnagar Nov 2016 - Apr 2017Kolkata Area, IndiaLeading a team of 5 professionals to manage a comprehensive skill development center. Overseeing candidate mobilization, enrollment, training, placement, and post-placement follow-up. Driving revenue generation, corporate tie-ups, and ensuring operational excellence. -
Training CoordinatorBandhan-Konnagar Nov 2013 - Oct 2016Kolkata Area, IndiaCoordinate and Conduct skill development trainings for the ITES and BPO sectors. Mobilizing candidates from rural areas, building strong industry partnerships, and facilitating placements. Experienced in establishing and conduct training in skill development centers in West Bengal, Bihar and Madhya Pradesh. (Barasat, Bally, Chadannagar, Garia, Behala, Ranaghat, Patna & Indore)
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Process TrainerPace Setters Business Solutions Pvt.Ltd. Aug 2012 - Nov 2013Kolkata, West Bengal, IndiaDriving operational excellence through effective training and development. Specialized in sales, marketing, collection, and customer service processes. Certified Vodafone M-Pesa trainer, successfully launching the product in Kolkata and ROB circle. -
Customer Service Team LeadPace Setters Business Solutions Pvt.Ltd. Feb 2012 - Aug 2012Kolkata, West Bengal, IndiaLeading a high-performing team of 68 tele-callers to drive sales, marketing, and customer service initiatives. Responsible for team performance, coaching, and development. Fostering a positive team culture and achieving key performance indicators. Data analysis and date provide to the stakeholders are also in my KRA.
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Customer Care ProfessionalPace Setters Business Solutions Pvt.Ltd. Jan 2011 - Feb 2012Kolkata Area, IndiaProviding exceptional technical support and customer service to high-value Vodafone 3G dongle customers. Up-selling Vodafone products and services, including 3G bundle cell phones and threat-base solutions. Building strong customer relationships and ensuring a seamless customer experience. Also provide support to the 2G up-selling team.
Soumik Mukherjee Skills
Soumik Mukherjee Education Details
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Marketing -
Nips School Of ManagementA -
Taki House Gov. Sponsd. Multipurpose School For BoysCommerce
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The Scottish Church Collegiate SchoolSecondary
Frequently Asked Questions about Soumik Mukherjee
What company does Soumik Mukherjee work for?
Soumik Mukherjee works for Techarch Solutions Private Limited
What is Soumik Mukherjee's role at the current company?
Soumik Mukherjee's current role is Manager - Learning & Development at TechArch Solutions.
What is Soumik Mukherjee's email address?
Soumik Mukherjee's email address is mu****@****ail.com
What schools did Soumik Mukherjee attend?
Soumik Mukherjee attended Nips School Of Management, Nips School Of Management, Taki House Gov. Sponsd. Multipurpose School For Boys, The Scottish Church Collegiate School.
What are some of Soumik Mukherjee's interests?
Soumik Mukherjee has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Environment, Education, Poverty Alleviation, Health.
What skills is Soumik Mukherjee known for?
Soumik Mukherjee has skills like Microsoft Word, Microsoft Office, Management, Microsoft Excel, Leadership, Powerpoint, Research, Training, Process Improvement, Project Management, Sales, Program Management.
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Soumik Mukherjee
Alvarez & Marsal || Pwc || Zs Associates || Pgdba Iim Calcutta || Bee (Jadavpur University)Gurugram
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