Leading Partner devlopment program /Operation strategy/ New Projects ( Pan India)Key AchievementsPlayed a key role in conceptualizing and creating operations processes for verticals like the Pharma industry (Temperature controldomain) and tech solutions like geospatial clustering and simulation for improved productivity in the last mile Headed PAN India partner development and strategic operational projects, building a vendor eco-system in line with the businessrequirement with various 'Delivery models' like (Pin code champion / Helix / 3PlVendor deployment) and enhancing reach by adding1000+ pincodes and 500+ strong external 3PL vendors Analyzed “as-is” supply chain and operations processes and designed “to-be” processes that enhanced operational efficiency, builtan end-to-end automated 'transformational solution' for Last mile vendor network Led a team of 25 members to achieve major feats, including expanding the vendor base to 100+ cities and handling 6.5 lakhsshipments per month with above 94% service level.

Managing PL for E-commerce vertical by adding various clients across eCommerce industry. Supporting clients by providing last mile and first mile logistics services and maintaining the operational matrices to enhance growth and quality services based on client expectations. Identifying process gaps and implementing new process to streamline operations , revenue leakage.1. Client Management2. Operations3. Quality4. Process improvement5. People management.Key Achievements Functioned as Business Head for E-commerce vertical, managed P/L, cost optimization initiatives, day-to-day operations, and clientmanagement for major e-commerce clients like Flipkart, Amazon, and Paytm Achieved 3X growth for the e-commerce vertical from 2.5 Cr. to 7 Cr. in 7 months and expanded the FM business from 6 Lakh to 2.5Cr. in 1 year Led a cross-functional team to streamline operations & reduce costs, resulting in decrease in operational expenses and improvedprofitability

Involving in various strategic projects across various departments, understanding the need and final objective of the projects and designing quality framework, guidelines and workflow in accordance with different project requirements. In parallel to that planning , executing and driving the quality team to provide necessary inputs across projects to achieve desired results at a stipulated time.1. Strategic projects ( Smart Seller Fulfillment, Private Label, )2. Quality Process Control.3. Blueprinting of SOP.4. Designing Quality framework and guidelines.5. Planning and execution.Key Achievements Defined quality guardrails for private label brands and ensured quality products were delivered to customers in form of F’ assuredverticals Designed onboarding quality framework, guidelines, and workflow for various quality projects, on-boarded 5000+ private labelsellers with 25 lakhs+ inventory Successfully completed 10,000 product and process audits to maintain process and product quality across verticals Implemented a quality control system for private label brands, resulting in a decrease in customer complaints & returns

Identifying and closing process gaps across first mile supply chain in terms of frauds and pilferages in coordination with the ground operation team. Ensuring quality checks are implemented at various legs of First Mile supply chain.1. Compliance 2. Logistics 3. Quality4. Material handling5. Team management6. Logistics managementKey Achievements Identified and closed process gaps across the first mile supply chain in terms of frauds & pilferages, ensuring quality checks wereimplemented at various legs of First Mile supply chain Implemented seller to MH process and improved hub processing capability by 2x Reduced shrinkage from 50 lakhs to 0 losses for south and west hubs over three quarters

Taking care of entire end to end First Mile operations for South. Building a strong team and network across south to achieve the desired business results. Meeting various business matrices by driving the ground operations team. Expanding the operations across south to increase revenue (Opening hubs at various strategic locations and increase the business for the organization.1. Operations Management,2. Planning3. Expansion4. Team Management5. Project ManagementKey Achievement’sExpanded first mile operations for south, built a capacity of managing 50k shipments in 6 months from 3k per day at 20x growth rate Implemented seller to MH process to increase hub handling capacity to almost 3xInfibeam.com, Bangalore as Manager Logistics Jul’12 – Jun’14

Responsible for entire Logistics operations for South (Outbound). Building logistics network by hiring various 3PL partners expanding the pin codes and laying down a strong operational base for in house logistics. Reviewing the performances and business matrices month on month and driving the team to achieve and maintain the same.1. Logistics Operations2. 3PL / Vendor Management3. Process Implementation4. Cost Management5. Team ManagementKey Achievements  Led & managed entire logistics operations for South (Outbound), expanded network by hiring various 3PLpartners, ensured smoothoperations, maintained TAT & delivery percentages Appointed new vendors to increase logistical reach and implemented new processes Successfully on-boarded new vendors to increase logistical reach, resulting in expansion of the company's delivery network Functioned as a Mentor for South (Chennai & Hyderabad), grew the outbound load by improving core KPI's like delivery performanceto 95% from 79% and added 2500 pincode in expanding reach

Taking care of ground operation and coordinating with various channel partners to generate business based on targets given. Keep a tab on the various performance matrices in accordance with the business results.1. Logistics2. Vendor or Channel Management.3. Fleet Management4. Team Management

Primary job included channel (ICICI Bank) management along with active sales.Was in charge of handling two branches of ICICI bank wherein I• Was responsible for maintaining relationship with managers at Bank to source business.• Meeting prospective customers and presenting before them wide range of retail financial products of the company and understanding customer perception about the products.