•Participate in and contributing to requirements elicitation.•Produce clear and concise documents including use cases, user stories, business requirement documents (BRD), and functional requirement documents (FRD).•Facilitate communication between cross-functional team members to deliver business value.•Create test scenarios, test cases, and test data to map the coverage of the application functionality.•Participate in the triage sessions with internal team members. •Experienced in onboarding and training junior colleagues.

•Co-ordinating with clients, and third parties through emails to obtain documentation to process the loan and move the loan to closing•Review application documents to evaluate their eligibility for loans.•To ensure that all prerequisites for loans have been fulfilled by the borrower.

•Studied about credit appraisal for retail loans.•Eligibility criteria for granting the loan and its calculation.•Customer satisfaction was practiced.