Sergey Krivoruchko Email & Phone Number

Москва, Россия

Соединённое Королевство

Conducted analysis of the international market and competitors.Used various hypotheses for interaction and identified the most effective one, which resulted in attracting partners in the UK and Europe markets and taking the company to an international level.Participated in creating the company's strategy, forming the Roadmap and backlog, and decomposing tasks.Utilized metrics such as conversion rate, average order value, retention rate, and number of new customers.Managed a team of co-founders, developers, HR, salespeople, and designers, with a team size of over 15 people.Implemented and optimized effective collaboration and processes within the team, leading to a significant increase in team productivity.Authored process guidelines to improve usability.Monitored sprint execution and conducted meetings.Task management was carried out using Trello.Conducted interviews and onboarded new team members.Created project briefs for designers and copywriters to develop internal products (landing pages, presentations, job postings).

Москва, Россия

Conducted negotiations and meetings with clients, where I presented the company and its products. Provided end-to-end customer support, from lead generation to post-sale activities. Participated in tender processes. Collaborated with cross-functional teams including project managers, analysts, developers, designers, and sales professionals. Collaborated with the company's legal team to finalize contracts. AmoCRM, Google services, and CustDev.

Москва, Россия

Worked with major clients in the oil and gas industry, focusing on large-scale B2B sales. Established effective and loyal relationships with both existing and new clients. Conducted business meetings and product presentations in Moscow and various regions. Negotiated contracts for equipment supply and long-term partnerships. Managed multiple projects simultaneously, with a portfolio of 10 or more projects. Developed sales channels with partner companies and dealers. Mentored and managed a sales team of five members. Organized exhibition booths at international trade shows. Created project specifications (Technical Task documents). Significantly expanded the client base (900+ counterparties) and achieved an annual revenue increase of over 60 million. Ensured website functionality and timely product updates. Proficient in CustDev, MS Office, Sbis, and Kontur services.

Москва, Россия

Effectively identified customer needs and successfully implemented the appropriate product, tailored to their requirements. Automated client's business processes using 1C software. Exceeded sales targets by 40-50%. Quickly mastered the sales process, customer approach, and working with 1C and Bitrix systems in less than a month. Gained valuable experience in handling "challenging clients" who initially discontinued using our products but successfully regained their loyalty. Developed extensive skills in managing both positive and negative audiences. Proficient in CRM systems, MS Office, internal portals, and working with cash registers (acquiring, handheld devices, fiscal cash registers).

Краснодар, Краснодарский Край, Россия

Effectively organized the implementation of non-destructive testing at construction sites, ensuring successful completion and commissioning. Led a team of 15 to 30 inspectors and laboratory technicians across various construction projects. Ensured proper documentation management in the laboratory. Interacted with regulatory authorities. Prepared reports and schedules for timely completion of construction phases. Streamlined and simplified daily welding quality reports.