Souvik Chatterjee Email & Phone Number

Bengaluru, Karnataka, India

•Spearheaded eastern region in B2B sales. Maintained of a robust sales pipeline through proactive identification and engagement of potential clients via diverse channels, including cold calling, networking events, industry meets, and referrals.•Diligently managed the sales cycle for each opportunity through the utilization of CRM systems. Successfully secured new clients by effectively selling PTL, FTL distribution as a 3PL solution, contributing to the company's growth and expansion.•Delivered persuasive and compelling sales presentations and proposals to prospects, effectively communicating the unique value propositions and benefits of our services.•Developed and implemented highly effective sales strategies, aligning with org. goals and consistently achieving or exceeding targets.•Responsible for a portfolio of 2 CR+ (monthly) for the eastern zone. Owned clients PnL, billing, collection for the accounts. Build and maintain strong relationships with existing clients, ensuring customer satisfaction. Identify and target new business opportunities to expand the client base.•Lead contract negotiations, ensuring favourable terms for the company while meeting client expectations. Collaborated with legal and operations teams to finalize and execute contracts. Value/Solution selling, Negotiations, post sales follow up, retaining and enhancing relationship with key stake holders.•Monitored KPIs to measure and report on sales performance. Analyze sales data to identify areas for improvement and implement corrective actions.•Collaborated with cross-functional teams, including ops, customer service, and finance, to ensure smooth onboarding. Conducted MBR/WBR’s on growth and performance and take necessary actions.•Provided leadership and guidance to the operations and customer service teams, fostering a collaborative and high performance culture. Conduct regular training sessions to enhance the team's skills and product knowledge, pertaining to our service offerings.

• Executed last mile deliveries through channel partners, for customers like Flipkart, Udaan, Bluedart, Amazon, Reliance etc. Responsible for the network expansion and serviceability expansion. Vendor Management – Track and improved key customer metrics. Managing East & South Zone (WBS, OD, AP/TL, KL, KA).• Branch audits to ensure compliance are being adhered. Monitoring COD for the partners, ensuring zero breach, supported in recovery. Monitoring partner P&L, maintaining partner health card. Month on month revenue growth of the partners, collaborating with regional head and demand team to make them grow.• Develop a solid and trusting relationship between major key clients/stakeholder and company. Resolving key client issues and complaints. Developing a complete understanding of key account needs. Anticipating key account changes and improvements. Managing communications between key clients and internal teams• Managing account team assigned to client. Strategic planning to improve client results. Negotiating contracts with the client and establishing a timeline of performance. Establishing and overseeing internal budgets with the company and external budgets with the client. Validate partner payouts, ensure timely payouts.

Bengaluru Area, India

• Execution of various business strategies. Supported the product development team in implementation. Identify opportunities to expand current scope of services. Acquisition of both corporate and enterprise clients across various domains both IT and Non-IT. Building strong client relationship for future sustainable • Responsible for generating revenue by offering SAAS products in the recruitment domain. Lead-Gen through various channels viz. cold calls, email marketing, social media marketing, referrals. Develop, monitor and analyse performance and suggest improvements. Prepare monthly, quarterly, and annual sales forecasts. • Provide timely and effective solutions aligned with clients’ needs. Devising marketing tools to increase penetration. Liaise with Marketing and Product Development departments to ensure brand consistency. Launching various schemes to push sales. Stay up to date with new product and ensure team are on board• Share regular feedback on market conditions, competition, pricing and other factors influencing on ground sales. Ensure collection of outstanding amounts from clients. Perform research and identify new potential customers and new market opportunities. Understand requirements & tailor-pitch the product portfolio

Bengaluru Area, India

• Responsible for generating revenue by offering SAAS products in the recruitment domain. New acquisition of both corporate and enterprise clients across various domains both IT and Non-IT. Lead-Gen through various channels viz. cold calls, email marketing, social media marketing, referrals. Handled a 2-member team• Extensive market research, data analysis and data hunting, mining and various other funnel building activities. Owning end to end sales process- from hunting, closures, till servicing. Marketplace handled Bangalore, Delhi, Noida. Develop and generate new client leads through creative prospecting & networking.

Bengaluru Area, India

• Survey customer preferences and statistical data in order to support customers during their decision-making process regarding product designs, prices and promotions. Compile and analyse modern and traditional methods to collect it and present it to the team. Interpret data, formulate reports and make recommendations• Analyse business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps. Deliver performance and efficiency in the rapidly growing Operations team. Analyse qualitative data, strategies and competition aiming at increasing competitiveness.• Draft scripts for automating configuration and tasks using tools. Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies. Participating in strategic planning discussions to provide insightful ideas on process improvements and customer service delivery.• Proactively eliminate impediments and facilitate flow. Set deadlines, assign responsibilities and monitor and summarize progress of project. Tracks projects and initiates documentation based on project successes. Delivery of superior-level service to end-user customers and functioning as point-of-contact for raised issues

Epom

Engineer’S Degree, Biotechnology

Activities and Societies: Football, Swimming, Music Band

High School, Science

Activities and Societies: School House Captain.

Education record