As a Senior Associate at PwC, I provide quality and audit consultancy to multiple projects across various domains and technologies. I ensure that the project processes are aligned with the contractual KPIs, SLAs, and obligations, and that they follow the best practices and automation ideas. I also identify and report any non-conformities or risks that may affect the project outcomes or client satisfaction.I have a Master of Computer Applications degree from KALYANI GOVERNMENT ENGINEERING COLLEGE, and I have developed expertise in Generative AI, DevOps, and RDBMS. I am a certified lead auditor for ISO 27001, the international standard for information security management. I have successfully implemented ISO 20000 and ISO 27001 for several projects, and provided consultancy on process streamlining, service improvement plans, and project reviews. I am passionate about delivering high-quality and secure solutions that meet the client's needs and expectations.