Over 15 Years of experience in IT domain for Product management, Gap Analysis, Requirement gathering, Client Management, Vendor management, Planning, Analysis, Team management, Operations,and delivery.Exposure in Domains – Retail & POS management, Hospitality, E-Commerce, Supply Chain Management, Manufacturing, FMCG, Real-estate, Trade & Logistics projects.Extensive engagement in Retail – E-commerce domain with primary role for Planning, Process mapping, management & integration of E-Commerce business with Omni Channel through data services with different Market aggregators. Playing an integral part in Integration of Loyalty services with different CRM- Loyalty partners for renowned brands in the Retail industry.Experience of working and leading team for Loyalty management, Offer Management, Promotions. Integration with different third-party application likeSales Force, SAP, Navision.Worked with Loyalty & OMS aggregators viz. Capillary, Easy Rewardz,Go-Fynd, MLoyal-Paytm, Amazon, Brown Tape, Unicommerce, Vinculum.Responsible for gathering & understanding business requirements & translating them into effective user stories with required acceptance criteria.Managing integrations of Loyalty management services through web services API with different loyalty partners.Experience of working in Agile methodology. Coordination with third party partners. Preparation of Functional specification documents as per standard.Experience of working in Project management tool Confluence. Worked in Microsoft dynamics NAV, LS -Retail, LS- Hospitality as Functional consultant. Worked in different modules - Sales , Inventory, Purchase, Financials, Human Resource, Trade & Logistics. Worked in Far vision ERP. Onsite Exposure of ERP Implemention & management for multiple projects.