Souvik Bhattacharya Email & Phone Number

Detroit, Mi, Us

Kolkata, Wb, In

Kolkata, West Bengal, India

- Leading delivery for digital projects/digital transformation through mobility, integration, marketing, low code and user experience for Travel & Hospitality and High-Tech clients.- Revenue of $63m with 30% Y-o-Y growth. The span of control is 700 and counting.

Kolkata, West Bengal, India

Program manager for the top two largest accounts of the organisation.

Kolkata Area, India

• Built a consolidated view of the customer data at the enterprise level to improve the customer experience for a major American airline.• Devised the adaptive decision-making capability of Pega to build a machine learning decision-based solution to create the next best action.• Upgraded legacy CRM system to cloud-based solution MS Dynamics 365 hosted on Azure for UK's largest hotel and restaurant chain.• Implemented MS Dynamics 365 Customer Service SAAS model for real-time tracking of all the cases.• Headed infra support program L1/L2/L3 at the enterprise level of TCV US$ 50 million for an American insurance company.• Nominated for the Global Project of the Year – Large Deal.

Usa, Uk, Singapore & India

• Chaired a DWH program and middleware integration L1/L2/L3 support for a multinational oil and gas company. • Earned delivery excellence awards - including from client CIO.• Oversaw, an L1/L2 team specializes in administrating, support, and maintenance of a Swiss investment bank's strategic identity and access management system. • Awarded five client accolades during five years of tenure in this project.• Produced security solutions to a USA defence manufacturing organization. Customer leadership appreciated value-addition and benefits.

Kolkata Area, India

• Developed an Information Security Management System implementation plan for network devices.• Coordinated with the Information Security Manager in planning the standard implementation.• Strengthened risk analysis with BS7799 controls and generated at the gap analysis.• Remodelled risk mitigation plans and asset classification.• Supervised the control implementation for all domains.• Reviewed the PDCA cycle, Business Continuity Plan, and Disaster Recovery Plan.• Audited internal checks for confidentiality, integrity, and availability.• Trained local IT teams and colleagues.About Anshinsoft:• In 1989, Anshinsoft was established in Silicon Valley (California) in 1998. In 2017 it stated its offshore development center at Kolkata.• In 2012, Nomura Research Institute took over Anshinsoft’s Kolkata Development Center.

Bengaluru, Karnataka, India

• Produced KPI management for the whole team, and bench-marking performances for evaluations.• Engineered checklists for network devices and servers as per IBM Security Policy.• Audited large-scale internal security assessments and risk analysis of various IT systems that resulted in findings.• Identified controls based on GAP analysis done with respective ISO 27001 and other frameworks.• Analysed the audit plans as a member of a team of auditors.• Coordinated with Service Management and Security Account Advisors to clarify requirements defined within compare documents technical appendices.• Executed regular status calls with teams and leadership in reporting progress and handling escalations.• Tracked all the non-compliance issues concerning the organization's standard values and documenting.• Ensured that team members follow the process as per SLA.

Greater Kolkata Area

• Oversaw a vast LAN comprises of 100 servers and 250 workstations along with networking components like switches and routers.• Monitored WAN link with the client at the USA and VPN connection with CATS branch offices in Delhi and Bangalore.• Redesigned Microsoft Exchange Server 5.5, which includes regular online/offline backup and database maintenance.• Controlled project repository backup (higher than 12GB/day) by BrightStor Enterprise Backup.• Audited vulnerabilities of LAN concerning the security issues.About CATS:• Established in 1998, CA TCG Software Pvt. Ltd. (CATS) is a 51:49 joint venture between Computer Associates Inc. and The Chatterjee Group. Headquartered in Kolkata. • In 2006, Computer Associates Inc. exited its joint venture with The ChatterjeeGroup (TCG).

Postgraduate Degree, Artificial Intelligence, A

Senior Management Program, Business Administration And Management, General

B.Tech, Electronics And Telecommunication, First Class