Souvik De Email & Phone Number

As a highly skilled sales and customer relationship officer with nearly five years of experience, I am excited to leverage my expertise to help companies generate repeat business and grow their customer base. With an MBA in Marketing and a proven track record of success in the field, I bring a unique blend of strategic thinking, effective communication, and problem-solving skills to every project I work on.My experience includes roles as a Sales Officer and Customer Relationship Officer in the unsecured personal loan industry, where I consistently met and exceeded business goals and targets through lead fulfillment, field activity, and effective sales strategies. I am highly skilled at generating customer leads, converting leads to business, and maintaining strong customer relationships through regular communication and follow-up.In my current role as a Product Executive with Shriram City Union Finance Limited, I am responsible for moving within mapped zones to generate customer leads, presenting loan schemes, collecting structural documents, and managing the documentation process. I also brief customers about payment cycles and maintain ongoing customer relationships to ensure customer satisfaction and repeat business.Throughout my career, I have developed expertise in sales presentation, team building, and a ‘can do’ approach that enables me to perform well under pressure and meet and exceed business goals. I am proficient in MS Word, MS Excel, and MS PowerPoint, and I am comfortable working with a variety of IT tools and platforms.My educational background includes an MBA in Marketing from DESMS (PTU) in Durgapur, where I completed a live project from Rudra Automobile Pvt Ltd. on the strategy to increase demand for Hyundai motor products and services. I also hold a BBA in Business Management from BIMS (Burdwan University) in Burdwan, where I completed a live project from Yamaha Auto wheelers on the promotional strategy adopted by Yamaha Automobile.In summary, I bring a unique blend of strategic thinking, effective communication, and problem-solving skills to every project I work on. With nearly five years of experience in sales and customer relationship management, I am well-equipped to help companies generate repeat business and grow their customer base. I look forward to leveraging my skills and expertise to make a meaningful impact in my next role.