Accountable for end-end resourcing function which includes fulfilment strategy, validating demand tracker, forecast pipeline, bench management, competency building and MIS for Automotive ($3.5M per quarter) & Health vertical ($1.5M per quarter).• Single point of contact for Automotive & Health vertical (i.e. securing the right people from all possible sources: Staffing, Pulling from other projects, Contracting, Hiring & Training)• Drive prioritization conversations with the Domain leads on unmet demand, conflict resolution/ escalations on critical roles, facilitating movement of people within verticals based on project priority, billability date, revenue impacted, individual aspirations et al• Facilitate the discussion with Account Lead / SDL (Service Delivery Lead) to drive any disconnect between revenue guidance, forecast open needs & project leverage for optimizing a healthy leverage of skilled / trained resources across accounts• Bench Management - Manage individuals on the bench actively by finding billable assignments, growth & development conversations, periodic check on people aspiration and potential attrition discussion points with stakeholders; approving Time Cards for bench time.• Maintain the data accuracy and continuity of context on history of roles, feedbacks, performance, roll off dates, competencies, primary capabilities, resumes, timecards, travel readiness (Visa process with GPM) for the POD. Provide visibility about skills and availability to the business/delivery organization with respect to POD.• Performance Management- Support the supervisors and people strategists in the Performance Management process and the related outcomes (gather feedback, assessment and promotion readiness, PIP etc.) Provide inputs on growth and development options in collaboration with the project PM’s, people strategists, and learning strategists etc. to ensure continuous development of individual.

As RM Lead, Provide Strategic support in on all staffing processes for service line including pipeline development, recruitment strategy, reporting, compliance, related training and vendor management. Accountable for end-end resourcing function which includes Bench Management, fulfillment of resource request, Demand Tracker/ Pipeline forecast, Competency Building and MIS for a specific business unit. Developing and managing tactical and strategic resource plan and skill management process for organization - Anticipating the needs of the principals and project managers on assigning resources with appropriate capabilities and required skills to be an effective contributor to a specific project. Work closely with the US Partner, Principal, Director, Project Managers, Practitioners & the US Resource Managers as a facilitator on some key initiatives in Resource Planning, optimization and bench mgmt. Provide proactive analysis, insights and recommendations to leadership regarding capacity and deployment to better manage operating plan and recruiting decisions. Responsible for continuous improvements in processes and services with focus on standardization of the policies and practices for service line. Handling end-to-end recruitment process for contractors & contract-to-hires for immediate/ urgent staffing needs. To identify training gaps and collaborate with learning and development team and provide inputs for training programs. Collaborate and work with other Service Line/member firm (India) staffing team to fill up staffing gaps. Provide support to deliver company-wide initiatives such as goal setting, performance reviews, Attrition analysis, employee surveys, etc.. Part of performance appraisal of the practitioners. Mentoring and imparting coaching sessions and extending timely guidance for the new comers in the team. Providing reports on weekly basis to Leadership on billing & projected utilization, visa status, resources availability, performance, compliance.

Resource Management: Accountable for provisioning of resourcing service to the business, managing resource requirements, resource utilisation, bench deployment and resource rotation and resource on boarding Maintain and understand the skill set of available resources throughout their assigned area. Managing Resource escalations (country specific operational RM issues)Providing proactive support for delivery, by tracking, monitoring & consolidating of blended model initiatives. Fulfilling of all resource requests. Performing CV evaluation against the requirement, and suitability of candidate against role. Managing resource imports/ exports Managing Talent Evaluation team. Handling time sheet approval for bench resources. Acting as effective point of communication between the staff and HR Operations team, Point of contact for all staff related issues within the area of business. Working closely with external recruitment teams and internal divisions to ensures all resourcing requirements are handled well within defined SLA’s and services consistently exceed their monthly utilisation targets by reducing unassigned time. Actively participating in recruitment of Campus and Laterals.PMO : Handled PMO activities for multiple protects and ensured effective service delivery, including collation of various reports like Project dash boards, pipeline reports, MIS, etc. Organized and conducted schedules, appointments, meetings and travels Liaison with external providers and partners. Managing information flow and the follow up of outstanding issues and deadlines. Efficiently dealt with confidential and sensitive information. Set up reviews, liaison with project managers and their respective teams, divisional co-ordinators and divisional management teams. Planning, organizing ops meetings, and staff meeting (in-house/out house). Handling billing reports of all projects in ADC. Maintain and track all the SOW of the projects.

Reporting Analyst: Tracking and allocation of aged accounts and new accounts for the process of 150 resources.Monitored service level defects, initiating and implementing plans to reduce the defect counts for meeting set SLA and quality standards. Productivity improvement, time studies, digitizing processes to reduce non-value added work resulting increase in productivity and efficient utilization of manpower for 3 processes handled. Monitored team quality and look for continuous improvement in service quality by mentoring, identifying opportunity areas for coaching and motivating team members.Completed 4 Lean projects: • Lean project for work allocation with QNI benefit around $20,500 PA. • Lean project for the Micro level Queue aging monitor with QNI benefit was to help the process and effective staffing model. Increased the service levels for Hyderabad site and successfully cross-skilled the associates to support the business effectively and received the best practice award across sites.• Lean project for Standardization of the reports with QNI benefit of the process knowledge of the reporting and standardize the reports. • Lean project for bridging the gap between volumes received, volumes processed and carry forward with QNI benefit to block all the loopholes and the account leakage in the wing-2-wing processes.