Vp Spandocs Billing Services
Fort Mill, Sc
I am responsible for the business development in the utility and telecommunications markets and oversee the execution of complex invoice, billing and communications solutions, across PCI's multiple business units.My strengths include:-Evaluating outsourcing requirements-Navigation through strategic outsourcing decisions -Creating synergy between PCI's document processes and the client's internal business processes-Developing strategies that include additional life cycle communication efforts such as collections, enrollment, and retention efforts. With a focus on elevating the overall document management and outsourcing experience my goal is to provide continuous end-to- end guidance to our clients from data conversions and workflow integration to innovative document design and digital strategies and omnichannel distribution strategies. Our clients come from a broad spectrum of industries that include cable and energy providers to collection agencies, publishers, and health care providers. All of these are regulated industries with mission-critical communications requirements and sensitive consumer data. When they look for vendors, they look for someone they can trust and someone with the integral knowledge of critical federal and state regulations, standards, and the following certifications: SSAE16, PCI DSS, HIPAA, FISMA, State Data Breach Notification LawsIndustries Served: -Collection Agencies and Debt Buyers-Financial Institutions--Healthcare Providers-Insurance Companies-Retail Energy Providers-Telecommunications Providers.-MVNO's and MVNE'sServices: -Multi-channel Document Distribution -Invoice design-Content targeting strategies -Mobile Presentment-USPS Mail Tracking-Address services-Document Archival and Retrieval-EBPP-Direct Mail
