Major: StrategyInvolvement: Kellogg Veterans Association (Director - Finance), Cork & Screw (Director - Travel / Treks), Hispanic Management Association

- Liaised between the unit and its supporting field maintenance assets across regional, State, and Federal echelons of sustainment, resulting in a 10% year-over-year increase in operational readiness rate.- Maintained battalion's highest equipment operational readiness rate for two consecutive years (1st of 6).- Planned and facilitated multi-day battalion training event for 200+ Soldiers to earn military driver's licenses on new vehicle platform, expanding logistical capabilities during capstone annual training.

- As Cadet First Sergeant, responsible for the training, discipline, and welfare of 60 Cadets in garrison and field environments.- Rated in the top 10% of class in performance and potential by both peers (Cadets) and superiors (Officers).- Planned and executed platoon-sized Situational Training Exercises with a grade of Exceptional.

- Led requirements gathering, process flow mapping, and user sentiment analysis to launch development of federally-mandated local-agency integration within largest case management system in US.- Created strategic implementation plan for bidirectional data exchange between the State's case management system and 600+ public-private provider agencies.- Managed team of five to conduct business analysis, design review, user feedback, and quality assurance of two agile milestones in social services system modernization; delivered 250+ user stories through product lifecycle.- Collaborated with local office leadership to drive strategic growth and shaping efforts for major account, contributing to 3+ contract wins and amendments and resulting in multimillion-dollar increase in total account value.

- Facilitated strategic communications planning sessions with cross-functional team of department executives to improve messaging across internal and external publications for a statewide digital transformation.- Spearheaded strategic communication plan to ensure legislative updates were conveyed to key local department directors and agency leaders, resulting in increased confidence and alignment among stakeholders.- Led agile project management and business analysis to promote timely delivery of 15 external interface modules for case management IT implementation.- Drafted and presented project plans, release plans, and roadmap updates to executive leadership; executed plans resulted in standardized communication delivery and improved stakeholder relations.- Developed and implemented testing procedures for 34 risk controls, resulting in mitigated risk and increased efficiency of a digital appeals process.

- Increased class participation and engagement by 15% with interactive polls and in-class chats.- Designed and delivered a simplified online course environment to improve both Instructor and Student UX.- Consulted instructor on successful revamp of a course for 96 students in the Zoom class era.

- Spearheaded efforts to improve reliability, speed, and cost-effectiveness of the largest revenue-generating contract in Pittsburgh.- Maximized Program Office efficiency by writing and updating Quality Management procedures.- Collaborated with cross-country office leadership to transition the execution of multimillion-dollar contract to Pittsburgh.- Conceptualized and actualized a Seamless Sync Matrix to constantly track five-year view of business pursuits and R&D.