John Spear Email & Phone Number

Redmond, Washington, United States

Sammamish, Washington, United States

Sammamish, Washington, United States

Senior consultation services to Partner Sales organization at Microsoft creating a framework aligning four disparate sales organization partner practices into a cohesive plan for field teams to use to improve sales outcomes for FY21. Drafting marketing material content for sales promotions for Microsoft Azure development partners.

Redmond, Washington, United States

I was promoted to this role to drive an initiative to engage manufacturers in the creation of low-cost Windows 10 mobile devices with a focus on emerging markets which resulted in 40 new devices across 25 different global OEMs and ODMs within the first year. I enabled partners to deliver first-to-market products using effective escalation and multi-party.

Redmond, Washington, United States

In this role, I led product growth initiatives and industry-leading development by enabling partners using Microsoft platforms for global markets resulting in on-time delivery of devices meeting global mobile operator requirements. I led the collaboration between engineering teams to resolve problem issues through escalations while delivering tailored.

Redmond, Washington, United States

In my time in this role, I built the OEM Mobile Device TAM organization from the ground up, from 1 to 9 people serving 2 to 20 partners. I increased partner contract sales by ten times to increase year-over-year revenue by 20%. I developed the initial operating processes and practices for supporting mobile device manufacturer platform improvement requests.

Redmond, Washington, United States

In this role, I led the team into the early adoption of Windows 2000 as a primary tools machine operating system. I delivered over 90% overall ‘very satisfied’ customer satisfaction rating, based on customer surveys and exceeded all team averages for support cases closed, time to resolution, and other required metrics. I was selected as the Performance and.

Carrollton, Texas, United States

• Creation of pre-internet Remote Access system for use by worldwide sales and installation workforces
• Development of new, Internet-based replacement for RAS, cutting telephone costs by 40%
• Established and maintained full site documentation for each system
• Implemented conversion from individual workstations with limited printer sharing to full network capabilities, including remote modem links
• Planned and executed conversion from Netware to Windows NT-based network system
• Planned and implemented direct Internet connection for Dallas office

Bedford, Texas, United States

• Independent consultant specializing in Microsoft Windows 3.x setup, integration, training and support
• Developed all flyers and print advertising for the company
• Provide custom system design and programming for clients
• Provide on-site and telephone problem resolution
• Evaluate and test new software and hardware products for inclusion in the catalog
• Establish and maintain vendor contacts

Alexandria, Virginia, United States

• Rebuilt and manage a 40 user Novell network.
• Evaluated, tested, purchased, and installed all hardware and software.
• Provided one-on-one help for user problems, questions, and training.
• Provided troubleshooting and repair of all computers and network cabling.
• Streamlined network menuing system.
• Designed and documented agency ad placement multi-user database, using Paradox 3.0.

Washington, District Of Columbia, United States

• Provided telephone and on-site support for customer software and hardware
• Responsible for tracking and repair of all carry-in service
• Supervised an average of 50 systems under repair at any one time
• Maintained working knowledge of all available parts inventory.

Bedford, Texas, United States

Established to provide computer consulting, programming, sales, support, and customer service for local businesses. Provided on-site services for local doctors and a large medical facility. Developed a consistent user interface and menuing system for all in-house machines. Created and maintained accounts payable systems. Supervised hardware, software.