Daniel Specht Email & Phone Number

Israel

IT Applications Manager and Salesforce Administrator at Dot Compliance

-Own and manage as an Admin multiple applications such as – Salesforce, Salesforce Community Partners site , Salesforce Marketing Cloud, Salesloft, JIRA, Monday, DocuSign, Zoom, Calendly, Totango, HubSpot, Apollo, Immagnify.- Responsibility for user management, Automations, Validations, reports, permissions, design new requirements and maintenance in all the following applications.- Drive improvements and design projects in relation to existing customers management, retention and sales management.- Design and create Integrations between applications for accomplish 360° visibility over customers for better visibility and decision making.- Experience in tools such as “Zapier”, “Make” (Integromat).

Managing the company’s Salesforce eco-system – Salesforce Sales Cloud, Service Cloud, Salesforce Marketing Cloud and Experience Cloud sitesMassive Experience as a Salesforce admin – Automations, Validations, Permissions, User management, Report and Analytics, Integrations, and maintenance

- Experience in writing detailed design documents.- Experience in project management – Starting at the project kickoff, through design, planning, user training and going live.- Experience in SFDC platforms - Classic & Lightning, across the SFDC ecosystem of cloud offerings: Salesforce Sales Cloud, Service Cloud, and Partner Communities.- Consolidate & review requests of different departments to investigate the need, prioritize accordingly, and propose solutions to support the overall structure of the system.- Translate business requirements and/or functional specifications into technical solutions.- Experience in implementing Salesforce system - automation, validations, permissions, customization entities management and information security.- Experience in implementing new processes, Upgrading and configuring salesforce systems for optimized integration.- Integrate 3rd party solutions via Salesforce connectors and other applications and oversee their updating & maintenance.- Experiencing working in an agile environment utilizing sandbox architecture to manage releases.- Interface with various departments in the organization including Marketing, Partners, Sales, CS, Finance, BP, Delivery, and Support.

Tel Aviv, Israel

- Accompanying customers when joining the service while maintaining continuous contact for their success.- Implementing the CRM system effectively to customer satisfaction while sharing the process.- Understand the customer’s major procedures and business needs in order to implement it as work flows in the CRM system.- Training sales force and service teams in operating the CRM system.

Tel Aviv, Israel

- Customer service & technical support of CRM system.- Efficient, quick and creative faults management, using remote connection.

Tel Aviv, Israel

- Customer service, sales and stock management of 1,500 different products.- Managing 5-8 employees in a shift.- Responsible for weekly shifts schedule and new employees training.

Israel

- Direct commander of 10 soldiers and indirect commander of 60.- Experience in data communications, IP-based telephony and encrypted wireless communications.- Responsible for routine and safety in a division providing encrypted communications.- Remoteness from the battalion commanders - full independence in a subordinate unit.- Work Plan Management facing 6-8 teams handling malfunctions while collaborating with civilian and military agencies.- Job requires the ability to motivate people, tasks management, complex stressors handling and the ability to manage a wide range of populations.

Israel

- Commander of 5-6 soldiers.- Trainer of basic communication, data communications and radio communications.- Responsible for training, qualifying and testing new soldiers for the job.- Continuous operation and management of three independent locations in the Northern Negev space - communication, security, routine and safety.- Job requires the ability to manage and command remotely and interdependently.

Israel

Israel

- Establishment, operation and maintenance of operational communication systems.- Professional training for communications crews, 8-12 soldiers.