Spencer Bauer, Mba, Dasm
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Spencer Bauer, Mba, Dasm Email & Phone Number

Operations Infrastructure Change Agent at WEX
Location: Greater Minneapolis-St. Paul Area, United States, United States 8 work roles 3 schools
1 work email found @membersccu.org LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
WEX
Role
Operations Infrastructure Change Agent
Location
Greater Minneapolis-St. Paul Area, United States, United States
Company size
2895 employees

Who is Spencer Bauer, Mba, Dasm? Overview

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Quick answer

Spencer Bauer, Mba, Dasm is listed as Operations Infrastructure Change Agent at WEX, a company with 2895 employees, based in Greater Minneapolis-St. Paul Area, United States, United States. AeroLeads shows a work email signal at membersccu.org and a matched LinkedIn profile for Spencer Bauer, Mba, Dasm.

Spencer Bauer, Mba, Dasm previously worked as Technical Lead Manager at Wex and Virtual Branch Manager (Member Solutions Center Manager) at Members Cooperative Credit Union. Spencer Bauer, Mba, Dasm holds Master Of Business Administration - Mba, 3.67 Gpa from University Of Mary.

Company email context

Email format at WEX

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*@membersccu.org
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Profile bio

About Spencer Bauer, Mba, Dasm

I've built my career on optimizing operations infrastructure and cultural transformation to maximize customer value.I have a unique ability to walk into an environment, assess what is and isn't working, then build a team that moves the needle.My 10+ years of leadership and change excellence has focused on long-term, sustainable success for my teams and organizations. I leverage my skills in digital service strategy, omnichannel, AI, and vendor management to deliver continual value to my customers.My cross-functional expertise spans multiple industries, including banking, healthcare software, retail, and global service/support. Most recently, I served as the Virtual Branch Manager at Members Cooperative Credit Union, where I led the digital service transformation, including AI and video chat, and rebuilt the department culture, resulting in decreased turnover, high employee satisfaction, and improved member experience.I have a proven record of developing top talent by matching skills and role aspirations, leading to career promotions in various functions. I am calm yet focused, adaptable to fast-paced environments, and committed to delivering optimal business value.

Listed skills include Leadership, Team Leadership, Management, Process Improvement, and 21 others.

Current workplace

Spencer Bauer, Mba, Dasm's current company

Company context helps verify the profile and gives searchers a useful next step.

WEX
Wex
Operations Infrastructure Change Agent
portland, maine, united states
Website
wexinc.com
Employees
2895
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Company profile
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8 roles

Spencer Bauer, Mba, Dasm work experience

A career timeline built from the work history available for this profile.

Technical Lead Manager

Current
Wex

Greater Minneapolis-St. Paul Area

I lead a team of Agile software developers who collaborate with Product & QA to build new products and features, all to support Wex’s mission to help our customers simplify the business of running their business.

Apr 2024 - Present

Virtual Branch Manager (Member Solutions Center Manager)

Members Cooperative Credit Union

Greater Minneapolis-St. Paul Area

  • I led the virtual branch, the Member Solutions Center (contact center), and was responsible for all aspects of department performance.My responsibilities included:
  • Culture transformation
  • P&L results
  • Digital service transformation
  • Employee development
  • Strategic execution
Apr 2019 - Aug 2023

Manager

Corelink Administrative Solutions

Fargo, North Dakota

  • I was hired to support Agile transformation and improve culture, leading multiple software delivery teams composed of project managers, developers, business analysts, and technical testers.My responsibilities included:
  • Support company-wide Agile Transformation (implementation)
  • Maintain culture and support employee development during planned company closure
  • Hiring and performance management
  • Annual reviews & merits
  • Rotating scrum master and facilitating product owner responsibility for leadership team
Mar 2017 - Apr 2019

Team Leader

Target

Grand Forks, North Dakota

  • I led a team of sales floor associates who provided excellent customer service, led inventory turnover-driving initiatives, and supported multiple functions across a top-50 store.My responsibilities included:
  • Annual performance reviews for staff
  • Driving sales and inventory turnover improvement
  • Regular on-duty (on-call) rotation, including training new Team Leaders
  • Leading back-to-school / move-in weekend planning and execution, the store’s 3rd busiest weekendMy accomplishments included:
  • Entertainment department: top-10 sales out of +1,800 stores
Jan 2015 - Mar 2017

Manager

Amazon

Grand Forks, North Dakota

  • I led a team of 20+ Associates and Team Leads and continued as a key stakeholder in Seller Services regarding Fulfillment by Amazon product launches, policy changes, process improvements, and cross-functional hiring..
  • Operations stakeholder for driving support model change for top FBA contact-driver
  • Day-to-day coaching and oversight of Team Leads, who were primary question/escalation support for front-line team members
  • Driving strategic initiatives across the global department
  • Leading the Amazonians Improving Morale committee
  • Reporting, analysis, and developing solutions to top contact drivers
Sep 2013 - May 2014

Gerente (Manager)

Amazon

Heredia, Costa Rica

  • Recruited to support culture turnaround and site growth, I led large teams (>40) of Associates and Team Leads and was a key stakeholder for Fulfillment by Amazon (FBA) feature launches, policy changes, process.
  • Culture turnaround
  • Day-to-day team leadership and coaching
  • Driving and implementing strategic initiatives that positively impact contact centers in Costa Rica, US, and India
  • Supporting disaster recovery for large-scale outages with Hotdesk and Workforce Management
  • Reporting, analysis, and developing solutions to top contact drivers
Mar 2012 - Sep 2013

Team Lead

Amazon

Grand Forks, North Dakota

  • I led a team of associates, provided site-wide question/escalation support, and became a stakeholder in Seller Services for product launches, policy changes, and process improvements, primarily focusing on Fulfillment.
  • Day-to-day leadership support: questions, coaching, escalations
  • Driving aged cases to resolution
  • Interviewing and hiring authority
  • Workforce management on-call rotation
  • Reporting, analysis, and developing solutions to top contact drivers
Aug 2010 - Mar 2012

Associate

Amazon

Grand Forks, North Dakota

I supported phone and email contacts from third-party merchants, including Fulfillment by Amazon, and supported the department’s internal trouble ticket queue.I continually met or exceeded contact-handling KPIs, including quality and handle time, and became a peer mentor across multiple support channels.

Jun 2009 - Jul 2010
Team & coworkers

Colleagues at WEX

Other employees you can reach at wexinc.com. View company contacts for 2895 employees →

JM Jihan Muhammed Jihan Muhammed Colleague at Wex Fargo-Moorhead, United States View → AH Amy H. Amy H. Colleague at Wex Portland, Maine, United States, United States View → BW Becca Walker Becca Walker Colleague at Wex Greater Cleveland, United States View → AH Arielle Howard Arielle Howard Colleague at Wex Greater Augusta Area, United States View → AT Ashley Tanner Ashley Tanner Colleague at Wex Athens, Georgia, United States, United States View → DS Dale Simonton Dale Simonton Colleague at Wex Saco, Maine, United States, United States View → EW Emily Whalley Emily Whalley Colleague at Wex Crawley, England, United Kingdom, United Kingdom View → ME Meghan Evenson Meghan Evenson Colleague at Wex Salt Lake City Metropolitan Area, United States View → MB Meredith Burrus Meredith Burrus Colleague at Wex Nashville, Tennessee, United States, United States View → SB Sahithi B Sahithi B Colleague at Wex United States, United States View →
3 education records

Spencer Bauer, Mba, Dasm education

Bachelor Of Business Administration (B.B.A.), Marketing & Political Science

University Of North Dakota

Activities and Societies: Intramural Basketball, Intramural Volleyball

Diploma, High School/Secondary Diplomas And Certificates, 3.7 Gpa

Virginia Secondary (Virginia, Mn)

Activities and Societies: National Honor Society, D.A.R.E. Role Model, Concert & Marching Band, Varsity Basketball, National Young Leaders.

FAQ

Frequently asked questions about Spencer Bauer, Mba, Dasm

Quick answers generated from the profile data available on this page.

What company does Spencer Bauer, Mba, Dasm work for?

Spencer Bauer, Mba, Dasm works for WEX.

What is Spencer Bauer, Mba, Dasm's role at WEX?

Spencer Bauer, Mba, Dasm is listed as Operations Infrastructure Change Agent at WEX.

What is Spencer Bauer, Mba, Dasm's email address?

AeroLeads has found 1 work email signal at @membersccu.org for Spencer Bauer, Mba, Dasm at WEX.

Where is Spencer Bauer, Mba, Dasm based?

Spencer Bauer, Mba, Dasm is based in Greater Minneapolis-St. Paul Area, United States, United States while working with WEX.

What companies has Spencer Bauer, Mba, Dasm worked for?

Spencer Bauer, Mba, Dasm has worked for Wex, Members Cooperative Credit Union, Corelink Administrative Solutions, Target, and Amazon.

Who are Spencer Bauer, Mba, Dasm's colleagues at WEX?

Spencer Bauer, Mba, Dasm's colleagues at WEX include Jihan Muhammed, Amy H., Becca Walker, Arielle Howard, and Ashley Tanner.

How can I contact Spencer Bauer, Mba, Dasm?

You can use AeroLeads to view verified contact signals for Spencer Bauer, Mba, Dasm at WEX, including work email, phone, and LinkedIn data when available.

What schools did Spencer Bauer, Mba, Dasm attend?

Spencer Bauer, Mba, Dasm holds Master Of Business Administration - Mba, 3.67 Gpa from University Of Mary.

What skills is Spencer Bauer, Mba, Dasm known for?

Spencer Bauer, Mba, Dasm is listed with skills including Leadership, Team Leadership, Management, Process Improvement, Customer Service, Training, Project Management, and Microsoft Office.

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