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Specialties: Management Leadership Driven Results Customer Experience
Big Mountain Insurance Group, Inc
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Owner - AgentBig Mountain Insurance Group, Inc Jul 2009 - PresentResponsible for setting up and operating new independent insurance agency, securing insurance contracts with insurance providers (AAA, Auto Owners, Progressive, Travelers, Bear River and Burns & Wilcox). Responsible for all agency operations including staffing, setting agency and team goals, implementing processes to achieve agency and team goals, forecasting, budgeting, customer service, communicating with corporate personal, risk mitigation and ensuring underwriting guidelines were enforced.
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Owner AgentAllstate Feb 2002 - Jul 2009Responsible for all agency operations including staffing, setting agency and team goals, implementing processes to achieve agency and team goals, forecasting, budgeting, customer service, communicating with State and corporate personal, ensuring Allstate's standards and all aspects of owning and operating an insurance agency. Increased agency premium from $1.5MM to $2.4MM a 60 percent increase.Hired and trained sales producers, customer service representatives, telemarketers, administrators and clerical staff.Implemented and managed marketing processes including but not limited to in house telemarketing, direct mail campaigns, internet leads and creative marketing campaigns.Earned Honor Ring Status (top 25 percent of agencies throughout the nation) 5 out of 7 years affiliated with Allstate.National conference qualifier (top 15 percent of agencies throughout the nation) 3 out of 7 years affiliated with Allstate.Chairmans conference qualifier (top 10 percent of agencies throughout the nation) 1 out of 7 years affiliated with Allstate.Life Insurance & Financial Services conference qualifier 4 out of 7 years affiliated with Allstate. -
Project Coordinator/ManagerFleet Bank May 2000 - Sep 2001As a Project Manager I worked independently and in various team settings. Responsibilities included working with Senior Management in the development, execution, and oversight of corporate projects, as well as communicating with various internal lines of business to ensure excellent customer service and risk mitigation.Merger Team Worked with HUB managers and their employees to identify and clear financial funds wired into the bank. Over 100 wires identified and cleared per day. Daily deadlines from Senior Management and conference calls with up to 150 employees. Was assigned as a Loan Administrator to oversee daily operations within the Massachusetts Commercial Real Estate Division Worked with Accounting Management to ensure debits equaled credits. Was responsible for managing temporary leased staff. Responsibilities included meeting daily deadlines, ensuring accounting practices and bank standards were met, ensuring correct staffing levels were fulfilled and day to day management of temporary staff. -
InternFleet Bank Sep 1999 - May 2000Responsibilities included serving as the primary liaison between customers and Relationship Mangers to provide excellent customer service; ensuring strict adherence in credit policy and procedures with loan documentation, closing, and servicing; monitoring portfolio risk in terms of delinquencies and overdraftsStructured Real Estate - Construction Lending i.e. Malls, Complexes etc. Commercial Real Estate - Regional & National Construction Lending Managed Assets Division - High Risk Loans, Foreclosures, Bankruptcy's etc.Commercial & Industry - Highly Transactional Commercial Relationships
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Shift SupervisorBoston Market Aug 1995 - Aug 1999Responsible for all aspects of the day-to-day store operation, including buying and receiving merchandise, scheduling and supervision of sales staff and kitchen staff, promoting sales campaigns, communicating with General Manager and Area Manager, accountable for daily and nightly revenue and merchandise of store. -
Factory Blitz InternshipTextron International Jun 1999 - Jul 1999Worked overseas in a team environment comprising of ten students and fifteen factory workers. Internship dealt with meeting deadlines, and working with assigned team to successfully accomplish goals.England: Reduced the lead-time on a manufacturing process from 14.6 weeks to 9.6 weeks.France: Performed a (SMED, single minute exchange of dye) workshop reducing the change over time on a machine from 7 hours to 4 hours.
Spencer Bowden Education Details
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Business -
Johnson & WalesFinancial Service Managementconcentration -
Management
Frequently Asked Questions about Spencer Bowden
What company does Spencer Bowden work for?
Spencer Bowden works for Big Mountain Insurance Group, Inc
What is Spencer Bowden's role at the current company?
Spencer Bowden's current role is Owner/Agent - Big Mountain Insurance Group, Inc..
What is Spencer Bowden's email address?
Spencer Bowden's email address is sp****@****inc.com
What is Spencer Bowden's direct phone number?
Spencer Bowden's direct phone number is +180190*****
What schools did Spencer Bowden attend?
Spencer Bowden attended Johnson And Wales University, Johnson & Wales, Johnson And Wales University.
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Spencer Bowden
Cognitive Studies/Cs/Music/Language Sciences @ Vanderbilt | Crescere Aude Merit ScholarCincinnati, Oh -
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Spencer Bowden
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