Spencer Brandon Email and Phone Number

-Developed 2 TMs to become TLs in FY2023-Reduced Shortage in Specialty Sales by $1.005M in FY2023 (#1 in Group)• Style $1.140M• Tech $107.8k• Beauty $47k• Home $78k• Baby $29k

​- Knowledge of guest service fundamentals and experience building a guest first culture in food & beverage​- Ability to provide guests with information around when to purchase items and in what quantity, as well as storage tips​- Experience in Food & Beverage business fundamentals; department sales trends, inventory, quality and freshness management, guest shopping patterns and pricing and promotions strategies​- Knowledge in food seasonality, freshness and quality, food safety standards and routines, and merchandising

• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results• Develop and coach the team selling behaviors• Leads the delivery of high-quality custom framing solutions to our customers on time by planningworkload in partnership with the Store Manager• Achieve your KPI’s and manage the framing team to achieve their role KPI’s• Review sales and production workload and build plans and sales floor time for networking.• Manage and execute the inventory management processes as assigned• Manage and execute shrink and safety programs• Serve as Manager on Duty (MOD)• Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development• Partners with MOD’s daily on the expectations of framing and other framers.• Interacts with others in an accepting and respectful manner; remains positive and respectful, even indifficult situations; promotes commitment to the organization’s vision and values; projects a positiveimage and serves as a role model for others• Participate in the truck un-load and stocking processes to ensure truck standards are followed andcompleted within budget• Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment• Acknowledge customers, help locate product and provide solutions• Assist with Omni channel processes

• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results• Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI’s and manage your team to achieve their role KPI’s• Manage, execute and support the planogram process (POG’s) to standard.• Manage, execute and support the AD set processes• Manage and execute shrink and safety programs.• Serve as Manager on Duty (MOD)• Maintain seasonal sets and the feature space to our visual merchandising standards• Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development• Interacts with others in an accepting and respectful manner; remains positive and respectful,even in difficult situations; promotes commitment to the organization’s vision and values;projects a positive image and serves as a role model for others• Acknowledge customers, help locate product and provide solutions• Assist with Omni channel processes• Cross trained in Custom Framing selling and production

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards• Conduct cash reconciliation and bank deposits and time edits• Complete inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities• Complete merchandising processes to include Negative On Hand (NOH) review and price changes• Maintain brand visual standards and signage standards• Assist with on-boarding of new Team Members• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget• Support shrink and safety programs• Support Ad set process and ensure signs are maintained and visible to customer• Assist with Omni channel processes• Support freight flow processes; perform Store In Stock Optimization (SISO) duties• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others• Operate cash register and line busting as assigned• Acknowledge customers, help locate product and provide solutions• Support an accurate inventory to drive sales and reduce shrink

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions & deliver sales and production results• Complete framing orders with a high degree of quality and on time• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop• Follow Standard Operating Procedures (SOPs) and Company programs• Support shrink and safety programs• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others• Participate in the truck un-load and stocking processes to ensure truck standards are followedand completed within budget• Operate cash register and execute cash handling to standards• Acknowledge customers, help locate product and provide solutions• Assist with Omni channel processes

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards• Provide a fast and friendly check out experience• Execute cash handling to standards• Engage customers on benefits of Rewards and complete enrollments• Educate customer on Voice of Customer (VOC) survey• Participate in the truck un-load and stocking processes to ensure truck standards arefollowed and completed within budget• Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process• Support shrink and safety programs• Assist with Omni channel processes• Acknowledge customers, help locate product and provide solutions• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others• Cross trained in Custom Framing selling and production