Spencer Nash Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Chicago, Il, Us

Denver, Colorado, United States

Led 4-person cross-functional team to design clinical operating system automation and secure executive buy-in through comprehensive impact analysis, resulting in projected $MM reduction in patient hospitalization costIdentified system enhancements to manage key driver of hospitalization by conducting ethnographic customer research across 3 clinics, leading to follow-up project to address findings and $MM cost reduction opportunityManaged 3-person team to create feature intake process by collaborating with Product, Engineering, and Analytics and gaining C-level alignment, reducing time from request to live-in-system by anticipated ~57%Enhanced and streamlined high-risk patient management reporting for 15+ clinic market by collaborating with Analytics team, earning positive feedback from leadership and reducing generation time by ~60%Developed and executed strategy to strengthen 40+ person team culture by collecting feedback and leading 10+ person committee to organize events, yielding 14% YoY growth in event satisfaction rating

Denver, Colorado, United States

Designed and implemented playbook for high-risk patient care coordination in 15+ clinic market and developed 5+ KPIs, yielding 60%+ increase in quality metric and expansion of key features across companyDeveloped high-risk patient management reporting package for 15+ clinic market, analyzed trends, and presented to leadership monthly, contributing to 3% hospitalization rate reduction YoY in marketAnalyzed internal innovation management platform data, synthesized findings and recommendations for next steps, and presented insights to COO with team, informing contract renewal decisionSelected for annual Shining Star Award out of ~15 people due to high performance and living company valuesCo-led mentorship program connecting 10+ analysts with manager-level mentors to support career development and build network

Denver, Colorado, United States

Drove adoption of revamped treatment documentation process by managing adherence outreach across markets, creating support materials, and analyzing new process results, leading to $MM recaptured revenueSpearheaded employee engagement campaign for internal innovation management platform by leading multi-channel marketing, resulting in ~82% increase in ideas submitted over last 6+ months in only 2 weeks

Provo, Utah

Improved CIO and Director visibility into technology assets by creating 5+ Tableau dashboards, thus enhancing resource planning for $MM of equipment

Provo, Utah

Developed IBM Watson Assistant chatbot prototypes for BYU Pathway to increase potential student application count and improve customer service efficiency. Designed and published new Tableau dashboards representing millions of dollars of networking assets across 3 subsidiaries, enabling company leaders to identify necessary investments.Collected business criticality and functional fit data for 50+ applications used across BYU via LeanIX, providing enterprise architects with a broader understanding of system needs, strengths, and inefficiencies.

Denver, Colorado

Created predictive model to evaluate new clinic locations, increasing estimated financial return accuracyIdentified and presented opportunity to enhance growth strategy by improving geospatial software training

Midvale, Utah

Created a new process of identifying, contacting, and reporting on significant partners with projected out-of-stock items, contributing to a $1.8MM (19%) decrease in past 90-day company revenue miss. Designed a new weekly report that refined 90-day out-of-stock item revenue miss forecasting by a weekly average of $5.1MM (26% of original forecast), allowing buyers to clarify and minimize future out-of-stock revenue misses.Built 200+ unique item collections to increase consumer purchase of bundled items to drive cross-selling of products, increasing customer lifetime value.

Marriott School Of Management Career Center

Coordinated the on-campus recruiting activities of various companies, including Dell, PepsiCo, Cisco, Union Pacific, and Vivint. Successfully met recruiter needs by organizing, scheduling, and facilitating on-campus interviews, information sessions, and booths. Worked with a phenomenal team to achieve a 97% recruiter satisfaction rating!Interviewed 4 job candidates and evaluated their performance, identifying talent and cultural fit.

Lehi, Utah

Researched and established context for business solution integrating Internet of Things technology, effectively communicating the client’s value to potential investors via slide deck. Developed strategic growth mindset through collaboration with consultants and client executives. Collaborated in-person with client CEO to effectively structure client growth strategy in slide deck.

Provo, Utah

Trained up to 14 representatives in teamwork, teaching, leadership, and Spanish language. Earned an average 4.75/5 student evaluation rating in “methods and results” category and 4.8/5 in "relationship with students" category. Increased representative effectiveness through one-on-one meetings and goal setting. Developed leadership, teaching, and communication skills through weekly trainings and by working with coworkers and representatives.

Provo, Utah

Led a team of five interns in performing, presenting, and testing market research. Created, launched and analyzed results of an effective Qualtrics market research survey taken by 645 respondents. Used this analysis to define target markets in a Facebook Ad campaign with ads achieving a successful $35 cost per checkout. Presented data and conclusions to PhoneSoap’s President and CEO.

Farr West, Utah

Petersen Inc. (Business Law): Consolidated various corporate books and records as part of a due diligence effort. Researched and reported on federal regulations and their impact on an entity’s international business. Petersen Properties (Accounting): Organized and presented real estate allocation and accounting data to the entity’s controller using Microsoft Excel. Analyzed two real estate investment opportunities and presented the analyses to the controller.

Master Of Business Administration - Mba

Bachelor’S Degree, Information Systems, 3.95

Activities and Societies: Phi Kappa Phi Honor Society, Golden Key International Honour Society, Phi Eta Sigma National Honor Society.