Spencer Post Email & Phone Number

Utilize excellent customer service skills to enhance guest experienceAdhere to the standard of the Giants organization & MLBCustomer-oriented service to premium clientsSupport coworkers & supervisors with constant teamwork & communicationTroubleshoot situations that require quick thinking and service oriented solutions.Customized service to guest suites hosts and guests, including celebrating special momentsInvolves set up, check ins, reservations, and special celebrations.

Specialized in the Spirits departmentBrought in a multitude of surveys, excelled in customer service.Opened and closed store, pushed freight, and attended to customers at the front.Efficiently filtered through front line during peak hoursAltered store into GoPuff/Omni after BevMo acquired in May 2021

Upon rehire in Dec 2022, promoted from Omni Associate to Omni Service LeadFulfilled customer e-commerce (DoorDash, Drizly, UberEats, GoPuff, BevMo) orders in a timely mannerSpecialized in Spirits, Wine, and Beer departmentsResponsible in training new Omni AssociatesLead Beer buyer; daily interaction with distributors, order placement through i5 (store inventory management system)Keeping i5 up-to-date for accuracy of store inventory, assign products stocking locationsManage inbound shipments for inventory accuracy and quality controlPosted daily store sales report which included GoPuff analytics nightlyAudit store monetary/bank deposits and safe countAudited price tags, verified pricing weekly, and updated for accuracy

Promote gym and close deals with potential membersProactively organize workout floor, weights, locker rooms, and parking lotGive tours and assess fitness goals with potential membersKeep current notes of interactions with guests

Business Management

Business Management