Spencer Willis Email & Phone Number

Sandy, UT, US

West Valley City, Utah, United States

Audit systems for accuracy regarding employees, enrollments, and incident reports.Prepare and maintain data files to verify and ensure data integrity.Manage learning management system for global employees.Administer and manage Global EHS incident and data management system.

Draper, Utah

Knowledge of HR processes such as FMLA, WC, ADA, FLSA, and DOL.Implemented and maintained internal knowledge base, including over 250 new articles for initial launch.Manage new hire onboarding of 600-800 agents annually for both ILT and VILT.Create and foster networking relationships with human resources, leadership, technical teams, and members of.

Salt Lake City, UT

Provide technical support and proprietary software-related training to clients on proper use and functionality of the Canvas system via phone, email, and chat.Assisted in the implementation of high profile client to allow for ease of transition for teachers and students.

South Jordan, Utah

Provide software-related training and technical support to clients and employees on proper use and functionality of the systems via phone, email, and web conferencing.Work closely with account management to facilitate the renewal and upgrading of clients.Maintain updated information for over 350 clients in ticketing software, as well as Salesforce, such as.

Draper, UT

Designed, organized, and presented training for 25 employees to increase productivity, efficiency, and quality resulting in an incentive qualification increase of 42.1% within 5 months.Review prescriptions for approval or denial of contact lens orders. Contact customers and doctors for clarification on orders and prescriptions as well as replace incorrect.

Murray, UT

Skilled in investigation, evaluation, and negotiation of automobile, motorcycle, and property damage claims. Managed and negotiated bodily injury claims with clients as well as attorneys.Case managed approximately 100 claims per week as well as managed and assigned claims for all office staff.

South Jordan, UT

Liable for the complete handling of automotive claims. Proficient in assessing property damage of vehicles. Negotiated bodily injury settlements with attorneys as well as customers.Repeatedly awarded for excellent customer service.

Greater Salt Lake City Area

Responsible for the billing of medications to insurance companies, including Medicare and Medicaid. Fill prescription drug orders, including controlled substances, for numerous nursing homes, medical facilities, and detention centers.