Xsoar Resident Engineer
Current• Build custom security policies and application signatures for unique client environments • Consult and guide customers on security standard best practices methodologies and act as trusted advisor for clients on behalf of Palo Alto Networks• Analyze logs and events from the solution and supply threat analysis reports, providing input and direction as applicable• Work proactively with our Technical Assistance Center to troubleshoot and diagnose cases as escalations arise• Mitigate web-based threats in a timely manner• Maintain the implemented solution and provide mentorship on code upgrades, changes to the platform, and new technology developments • Work with sales account team to help formulate a technical strategy to address customer business needs• Support direct manager in managing business needs through weekly reports and Quarterly Business Reviews• Engage with the account team to allow them to clearly understand the customer business & technical requirements as you learn through active engagement with the client