• Designed updates to telehealth product, which increased client utilization rates by 36%• Led mobile design efforts for appointment scheduling feature for the Dept. of Veterans Affairs• Served as lead design sprint facilitator for numerous design sprints• Successfully evangelized for the design sprint methodology to UX team & project teams through pilot sprint case studies, pitches, and demonstrated expertise• Created internal education materials, process maps, and systems to scale UX team's design sprint capacity

• Led design efforts to overhaul a suite of ophthalmology solutions• Contributed research and design assets to creation of new design system with separate clinical and consumer themes• Collaborated with human factors researchers to streamline Oncology workflows through prototyping and usability testing• Routinely mediated experience & technical challenges between PMs & developers• Guided evaluations of new design tools and helped manage relationships with design tool suppliers (e.g. InVision)• Effectively championed transition to modern UX design tools (Sketch, InVision, Zeplin)• Served as subject matter expert & internal help desk for Sketch• Assumed responsibility for UX team's social media efforts to aid in recruiting and strengthen team's brand

• Contributed to multiple areas as a startup generalist• Designed mobile and web apps used by professional sports organizations• Passionately championed core tenants of user experience design in a young organization lacking design maturity • Conducted user interviews to gain insight into user behaviors and needs• Utilized card sorting exercises to simplify web application information architecture • Frequently contributed to fixing CSS bugs• Wrote functional requirements and test plans• Contributed to both scripted and unscripted QA testing

• Led product design• Owned all marketing efforts including content creation, branding, sales collateral, trade show signage, etc• Leveraged market analysis and customer development to inform business strategy decisions• Produced angel investor presentations to aid securing multiple rounds of investment

• Managed development team producing a 3D mapping application prototype• Conducted market validation analysis and business modeling to shape technology commercialization• Oversaw brand uplift and implementation of content marketing plans• Handled investor communication