Spring Stephens-Greer Email & Phone Number

Mason, Ohio, United States

Mason, Ohio, United States

Independence, Ky

Mason, Oh

I currently manage the manufacturing and inventory team for the Custom Division.

Mason, Oh

I am currently a Supervisor for a group of Student Engagement Coordinators in the Custom division. Managing the day to day operations of the custom inside sales division.

Mason, Ohio

- Responsible for managing the inside operations for specific territories. - Handled the base business and new business, calling on existing customers to forecast their needs for the upcoming semester. - Creating new custom products from inception to completion, working with both professors and Learning Consultants (sales reps) to complete the details of the project and the pricing expectations. - Responsible for managing the backorder report for my assigned territory and making sure that the projects were submitted to production. - Responsible for Compose inquiries and follow through with requests for ISBN or pricing. - Responsible for working with the Learning Consultants, bookstores, and Professors to update them on the status of their custom projects. - Handled the completion of the tracking report, KYB report and reporting for my assigned territory and reported to management as needed. - Covered multiple open custom editor territories seemlessly. - Mentor and train new employees. - Assist in the screening of new applicants.

Mason, Ohio

- Responsible for managing the sales and relationship with customers for Mississippi, Tennessee, Alabama, Arkansas, and Louisiana. - Handled all inquiries and pricing for new projects both OWM and repurposed. - Responsible for managing the backorder report for my assigned territory and making sure that the projects were submitted to production. - Managed existing business and client's needs for revisions and early production. - Responsible for textchoice inquiries and follow through with request for ISBN or pricing. - Managed requests for adoption agreements and contracts for new and existing business. - Handled the completion of the tracking report, KYB report, and reporting in CRMS for my assigned territory and reported to management as needed.

Cincinnati, Ohio

- Responsible for issuing accurate purchase orders so customers can be billed promptly. - Manage the problematic receipt report to ensure timely receipt and shipping of custom products. - Worked with Operating Companies on OSOP titles and reproducing them as Custom titles. - In 2000, managed production of all OWM, resulting in $4,125,000, a 50% increase from the previous year. - Achieved 100% on time delivery and 99% accuracy on all projects. - Responsible for updating and posting the daily backorder report. - Manage inventory levels and impressions at print vendors. - Assisted in billing with volume up to $300,000/day. - Responsible for training 5 production coordinators and 1 billing customer service rep. - Responsible for all production and management of the DOD system and working with Ames on all tracking and shipping. - Streamlined the process between TIMC and Custom to enable faster issuing of ISBNs.

Cincinnati, Ohio

- Responsible for managing call volume of 100+ calls per day. - Order entry/fulfillment in JD Edwards and manual orders directly to the warehouse. - Responsible for creating bundle ISBNs for all operating companies both custom and non-custom. - Managed all Shelly Cashman module products from order to invoice. - Managed bookstore expectations of custom product and educated them on custom policies. - Responsible for all price increases on custom ISBNs to ensure maximum revenue generated.