Stephen Wilson Email & Phone Number

Currently the Director of Marketing and Communications for a large, multi-state practice with over 30,000 clients.-Implement omnichannel marketing strategies to foster client retention and engagement to a client base of over 30,000 members-Utilize CRM platforms such as Tableau and Salesforce to manage client relationships and optimize campaigns.-Develop and execute communication strategies to enhance brand visibility and client satisfaction.

Shelbyville, Indiana, United States

Responsible for a large law firm's (25 attorneys and two locations) complete marketing strategy and execution. Originally designed as a 10 week opportunity, my role was transformed into a long-term position due to the success experienced as a result of my marketing skills and business acumen. -Created and manage a $17,000 marketing budget, with authority over how it is spent.-Implemented marketing campaigns and design advertisements.-Led monthly marketing meetings discussing goals and progress.-Built and optimized a Google Ads campaign with a 448% ROI

Bloomington, Indiana, United States

I curated marketing reports and advise management on potential courses of action in advertising and messaging. -Researched potential marketing options and developed long-term marketing strategies-Responsible for all company social media accounts, content creation, and social media scheduling-Managed the reputation for a small business and ensure customer satisfaction

Clarksville, Indiana, United States

I fulfilled orders under a high speed, intense retail environment. Completing orders quickly and accurately was essential to keeping workflow steady.-Learned how to handle an incredibly fast retail environment-Further developed time management skills-Deepened customer service skills while under a time crunch

Greater Clarksville Area

I worked in Clicklist, Kroger's pickup service. Due to the pandemic, we were busier than ever, with many customers choosing pickup, rather than in-store shopping-Built stronger time management skills; everything had a timer, whether it was gathering the groceries or bringing them to the customer, the clock was always ticking-Improved customer service skills, as customers would always wanted to make small talk- Learned how to use Citrix Receiver in a work environment

Clark County, Indiana, United States

I bussed and hosted for the most busy Texas Roadhouse in the world. While this made my job very stressful, I learned several valuable skills during my employment.-Cultivated time management, as every table needed to be completely cleaned in under two minutes, no matter how dirty it was- Improved customer service skills while hosting; every customer had to be treated well to give them a good experience- Boosted work ethic due to several 10-12 hour shifts

Greater Clarksville Area

At Strike and Spare, I was responsible for running several of the attractions and set up games of bowling for customers. I also handled league nights, and other professional tournaments.- Gained experience handling money in a business setting- Developed customer service experience through assisting guests in any way they needed- Taught children how to roller skate, free of charge, at our skating rink

New Albany, Indiana, United States

I worked as a summer marketing intern for Develop New Albany, an organization meant to boost small businesses' profits in New Albany, Indiana. During this period, I worked alongside one of DNA's top employees, and I learned the ins and outs of the organization.- Learned about organizational structure- Developed new marketing campaigns- Gained experience with Microsoft Excel and Canva

Bachelor'S Degree, Marketing

Bachelor'S Degree, Marketing

Education record