Prepared/Updated Statement of Work for RFP Response and NegotiationsPrepared complex Estimating, Pricing and Commercial ModelsPrepared the Services Deal Desk for Executive PresentationPrepared and Delivered Presentations to the Customer for RFP defenceRun Technical and Delivery Negotiation MeetingsProgram Lead for CloudSense Telco One Product Internal ProjectDeveloped Template SOW and Estimating Models for CloudSenseDeveloped and Implemented Mentoring/Coaching Methodology for Project Managers

Overall responsible for Telenor Asia Billing Program for 4 Telenor Customers (Digi, DTAC, Pakistan, Grameenphone. Manage Executive Stakeholders in the Telenor Asia Group and each Telco Business Unit. Established End-to-End Governance Structure from Telenor Executives down to Subcontractors and Suppliers. Complied with internal Oracle Governance requirements utilising Oracle Unified Methodology. Onboarded 150 team members and established Remote delivery model from across 7 countries. Coached Oracle Project Directors in each country in the Best Practices for running their Projects. Created Integration Scrum based Design, Development and Test Teams

Delivering Digital Transformation CRM Lead to Cash using Salesforce, Vlocity and Mulesoft solutions to PLDT Enterprise Business in Philippines. Managed Executive Customer Stakeholders, Customer Partners, Suppliers, Capgemini Executives and onboarding 78 staff across 6 countries. Delivered the solution, processes, training and HyperCare completely remotely using Agile Methodology into Salesforce Cloud with complex Mulesoft network environment.

Program Delivery Consulting to Zenterio/Adscribe delivering media solutions to Mexican Customer, supporting pre-sales and driving development of the local team, processes and tools. Set up a Product Program with new Methodology to enable Zenterio to transform to a Product Company. Running the ZTV, ZCloud and ZApps Product Programs. Coaching staff in delivery best practice. GDPR Implementation. PMO Improvement Advisory. Defining the Operating Model for delivery of integrated TV Cloud Analytics and Advertising software.

Big Data Customer Experience Management (Analytics) and OSS Pre-Sales, Delivery and Customer Engagement. Inventory Strategy, Pre-Sales and Partnering. Mentoring Program Directors. Driving Ericsson Ways or Working to improve Pre-Sales and Delivery engagements across CEM, Inventory, TV/Media and Charging System engagements.

• Leading OSS Assurance Clarity Solution Implementation at Mobifone, Viet Nam• Recommendations for Project improvement for VodaCom, South Africa NIP Project• Pre-Sale for Finland, DNA Service Order Management Opportunity• Pre-Sales for Australia, VHA ADM OSS Opportunity• Pre-Sales for OSS Operational Excellence Consulting at Indosat, Telkomsel, and Singtel• True Thailand OSS Assurance Strategic Plan• Mentoring and Providing guidance to OSS Solution Architects, Customer Project Managers and Account Managers on best practice OSS implementations at Indosat and Telkomsel, Indonesia. • Project Director on Telecom New Zealand ConceptWave Project• Definition and Development of improved Solution Delivery processes

Responsible for delivering OSS Telecoms projects into Philippine customers, Managing a Competency Centre, supporting Sales in winning new business and Line Management of the Philippine staff. Built a scrum offshore software factory to delivery customer requirements.

Responsible for delivering projects into Philippine customers, supporting sales in winning new business and and Line Management of the Philippine staff.

Responsible for Service Delivery and Line Management of Clarity Systems in Philippines, Indonesia, Viet Nam and Thailand.

• Delivery and Data Migration of Network Engineer & Granite• Support the Account Executive on Bid and Proposals• Program Manager: Provide a Single Point of Contact for the Customer for the Network Engineer Project, Manager the partner providing the data migration services, liaise with Telcorda Business Units, Provide Management reporting including finances, Support the Granite and Common Language Program Directors in Saudi Arabia.

• Responsible for all Professional Services accounts in EMEA• Line Management of the Professional Services EMEA team• Creating proposals for Ubiquity Professional Services.• Program Manager: Defined a Business Plan, Business Case, Solution Description, Requirements and Program Management to the VoIP component of a quad-play solution including the integration of 15 suppliers launched Oct-06. www.freewiretv.com/telephone. Also defined the trial Freewire Mobile service and Fixed-to-Mobile Converged Solution.

Principle Consultant for the pre-sales and post-sale consulting and implementation and integration of Cramer (www.cramer.com), the leading Telecoms Inventory Management Product with more than 60 Customers throughout the world. Responsible for leading the Services Account Team, supporting the Product Saleman and providing Strategic Project Planning. Primary regional responsibilities are Scandinavia and Eastern Europe including Russia.

Development of Nokia WAP Gateway at Nokia (Helsinki, Finland). The software is installed in more than 60 Telecoms customers throughout the world. The projects also including sub-contracting to India, Hungary and U.S. Project budget exceeded £3 Million and 80 people and implementing iterative/agile development.