Quynh P. Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Established and nurtured impactful relationships with colleagues and customers through consistent communication and effective anticipation of needs.
• Oversaw facilities to ensure adherence to program scheduling and resolve arising conflicts.
• Provided administrative services, including multi-line phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
• Maintained accurate and current customer account data with manual forms processing and digital information updates.

• Lead and supervised own class of adult students, executed weekly examinations, mark and correct all assignments on a deadline
• Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
• Mentored struggling students to increase confidence and maintain progress levels by designing individualized lesson plans focused on areas for improvement.

Vancouver, British Columbia, Canada

• Facilitated challenging and engaging 1-on-1 and group classes for adult learners through in-depth lectures, debates and discussions.
• Provided academic advice and educational guidance for adult learners using constructive feedback, in-person facilitation, contact calls and emails during after hours and breaks.
• Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.

Vancouver, British Columbia, Canada

• Helped customers complete purchases and refunds, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Kept long-line ups and crowds under control in a highly pressurized and fast paced setting.
• Replenished sales floor merchandise and accurately organized shelves, racks and bins according to planogram for optimal appearance.

Bachelor Of Arts - Ba, Sociology

Associate Of Arts - Aa, Family Studies