Adrienne Yeoh Email & Phone Number
@tradeshift.com
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Who is Adrienne Yeoh? Overview
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Adrienne Yeoh is listed as Business Network, Senior Manager at Tradeshift, a with 391 employees, based in Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. AeroLeads shows a work email signal at tradeshift.com and a matched LinkedIn profile for Adrienne Yeoh.
Adrienne Yeoh previously worked as Business Network, Manager (Global) at Tradeshift and SIPM Team Lead at Tradeshift. Adrienne Yeoh holds Bachelor Of Science (B.S.), International Business from San José State University.
Email format at Tradeshift
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AeroLeads found 1 current-domain work email signal for Adrienne Yeoh. Compare company email patterns before reaching out.
About Adrienne Yeoh
Adrienne Yeoh is a Business Network, Senior Manager at Tradeshift. She possess expertise in customer service, team management, data analysis, sales, corporate communications and 6 more skills. She is proficient in Cantonese. Colleagues describe her as "I had the pleasure of working closely with Adrienne on a customer support project, where we collaborated on implementing ticketing system solutions and in-house support strategies. Adrienne consistently demonstrated a deep understanding of customer needs, driving solutions that were both efficient and empathetic in addressing customer concerns. Under her leadership, the level 1 support team thrived, significantly improving their efficiency and performance. This was largely due to the collaborative environment Adrienne cultivated, as well as her commitment to ensuring the team had the skills necessary to excel in their roles. Adrienne’s proposed solutions were always aligned with customer requirements. She approached each challenge with diligence, thoroughly researching and analyzing all available options before seeking additional input. Her ability to balance technical expertise with a strong customer-centric mindset makes her an outstanding leader and peer. One of Adrienne’s standout qualities is her growth mindset and focus on excellence. She continually seeks ways to improve processes and encourages her team to embrace challenges as opportunities for growth. I highly recommend Adrienne for her leadership, out-of-the-box reasoning, and focus on customer satisfaction. Working with her has been a truly outstanding experience.", "It has been a wonderful 3 years journey working with Adrienne. As a colleague, we often work together to put the project to live. Her knowledge of outreach and her ability to connect with the supplier in any given niche is exceptional. She is definitely capable and often goes beyond her role description to get the job delivered on time. I am compelled to write this recommendation simply because she is such an amazing team player.", and "The first thing you will notice about Adrienne is how pleasant she is and how easily she connects with anyone using her vibrant smile. She carries the same effect in her professional life which makes her such a wonderful person to work with. Adrienne shows maturity and intelligence in carving out unorthodox solutions which propelled us to greater heights in project management. Adrienne has a creative side which she uses very fittingly to her and the team's advantage. She possesses great leadership qualities and always ensures that her teammates performs to its peak. She is definitely a huge asset to the team and organization, and I strongly believe that she will continue to be an asset that every organization should not miss out on. Keep up the good work Adrienne"
Listed skills include Customer Service, Team Management, Data Analysis, Sales, and 7 others.
Adrienne Yeoh's current company
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Adrienne Yeoh work experience
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Business Network, Manager (Global)
- Strategized change management for LIVE support, resulted in 59% increase in ticket closure, with 57% quicker resolution time.- Launched a change of process to streamlined workload & decreased first response time by 20% in 6 months.- Solved 32% backlog within 12 months through multiple initiatives, resulted in high customer service standards.- Collaborated with internal teams and decreased high ticket creation issues.- Identified internal training programs improve service quality while reduced average handle time by 6%.- Created the foundation for the support team to thrive on, inclusive of checklist, guides, processes and responsibility matrix.- Handled time sensitive and complex issues across multiple Internal Teams before an escalation occurs.- Point of contact to handle internal and external communications for critical/platform wide issues.
Sipm Team Lead
- Collaborated with relevant teams to create the template for work transfer, to ensure project deadlines are met.- Spearheaded self help guides/videos to achieve seamless users onboarding process.- Developed strengths and discuss opportunities for improvements with team members, inclusive of individual projects and career goals. - Coached and mentored team members to be the next lead for international accounts. - Tracked all team members work and making sure they meet the deadlines.- Thrive in roadblock situations, and coordinated with external parties to keep projects on-going. - Identified potential risk for each project and reached out to the respective team to work on a solution.- Continuously improve and streamline the services provided and user experience.
Seller Implementation Project Manager
Supplier Implementation Project Manager - Recognized as the SME for ERP integrations.- Promoted to Lead Project Manager for international clients in electronics and semiconductor industry.- Elected as APAC lead Project Manager for international clients in Banking and Logistic industries.- Regularly exceeded expectations in delivering integration results within the timelines set for each campaign.- Prioritised projects and set expectations with clients.- Collaborated with a team of engineers and relevant departments to ensure projects meet all stakeholders requirement. - Engaged with global teams, clients and suppliers to ensure all projects are running smoothly.- Identified potential risk for each project and reached out to the respective team to work on a solution.- Continuously improve and streamline the services provided and user experience.- Learned to analyse data files such as EDI/XML/X12/CSV/UBL etc.- Able to work independently and in teams.
Business Administrator (T&O) - Software Services
- Part of the pioneer team that tested on new platform which helped reduce time for client inquiries.- Handled client's milestone contract- Identified inter-company cross charges and communicated with revelent teams. - Collaborated with Accounts Receivable for credit applications and invoice billing. - Took ownership and successfully reached 100% Service Level Agreement on quarter/year end's registration and billing volume.
Business Administrator (T&O) Informative Technology Services
- Improved existing quoting platform to forecast client price increment which saved the team from losing OEM clients for 2 weeks. - Collaborated with account managers on competitive pricing to win the best business bid.- Took ownership and followed through with approval progress and related documents.- Successfully adapted 100% Service Level Agreement for high level support and requests.
Soho Fashion Incorporated
- Regularly exceeded monthly sales quota by 50% of sales goal.- Developed sales strategies and reached exponential growth within six months.- Recognized as the best performing sales person within SoHo Fashion Regional Store.- Captured customer trends and present strategic proposals to management on ways to improve sales process.- Attained high level of recurring sales by satisfied customers.- Engaged in customer fulfillment by developing customer relations.- Developed a strong customer base by mining existing and potential customers.- Learned to create value for the customer by providing the right product to the right customer.
Colleagues at Tradeshift
Other employees you can reach at tradeshift.com. View company contacts for 391 employees →
Vimala Subramaniam
Colleague at TradeshiftSelangor, Malaysia
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Chen Zeng
Colleague at TradeshiftSuzhou, Jiangsu, China
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Marco Montalbo
Colleague at TradeshiftItaly
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KS
Kieran Soffe
Colleague at TradeshiftSowerby Bridge, England, United Kingdom
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Jack M. Westerland
Colleague at TradeshiftSan Francisco, California, United States
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MV
Michael Viscepan
Colleague at TradeshiftFrance
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Andreea Liutic
Colleague at TradeshiftBucharest, Romania
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IA
Iraqe Ana
Colleague at TradeshiftBaghdad, Baghdad Governorate, Iraq
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Kishan Patel
Colleague at TradeshiftLondon Area, United Kingdom
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KS
Koushik Saran
Colleague at TradeshiftHyderabad, Telangana, India
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Adrienne Yeoh education
Bachelor Of Science (B.S.), International Business
Business Administration And Management, General
Frequently asked questions about Adrienne Yeoh
Quick answers generated from the profile data available on this page.
What company does Adrienne Yeoh work for?
Adrienne Yeoh works for Tradeshift.
What is Adrienne Yeoh's role at Tradeshift?
Adrienne Yeoh is listed as Business Network, Senior Manager at Tradeshift.
What is Adrienne Yeoh's email address?
AeroLeads has found 1 work email signal at @tradeshift.com for Adrienne Yeoh at Tradeshift.
Where is Adrienne Yeoh based?
Adrienne Yeoh is based in Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia while working with Tradeshift.
What companies has Adrienne Yeoh worked for?
Adrienne Yeoh has worked for Tradeshift, Ibm Malaysia, and Soho Fashion Ltd..
Who are Adrienne Yeoh's colleagues at Tradeshift?
Adrienne Yeoh's colleagues at Tradeshift include Vimala Subramaniam, Chen Zeng, Marco Montalbo, Kieran Soffe, and Jack M. Westerland.
How can I contact Adrienne Yeoh?
You can use AeroLeads to view verified contact signals for Adrienne Yeoh at Tradeshift, including work email, phone, and LinkedIn data when available.
What schools did Adrienne Yeoh attend?
Adrienne Yeoh holds Bachelor Of Science (B.S.), International Business from San José State University.
What skills is Adrienne Yeoh known for?
Adrienne Yeoh is listed with skills including Customer Service, Team Management, Data Analysis, Sales, Corporate Communications, Languages, Project Management, and Event Planning.
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