Sid Rao

Sid Rao Email and Phone Number

Sr. Director, Generative AI Customer Engagement @ Oracle
Seattle, WA, US
Sid Rao's Location
Seattle, Washington, United States, United States
Sid Rao's Contact Details

Sid Rao work email

Sid Rao personal email

n/a

Sid Rao phone numbers

About Sid Rao

* Well-respected, accomplished, and bold Chief Executive Officer and Software Development leader with in-depth experience building high-performing teams, driving strategic vision, and implementing latency-sensitive and operationally excellent distributed systems. Deep understanding of building a business from the ground up to $MM+ and beyond.* Entrepreneurial mindset, working with large companies and startups with direct oversight of engineering, applied science, product management, and business development. Utilize proven and demonstrated knowledge of the field as a hands-on technologist, including strategic engineering. Strong track record of leading organizations through transformations, including designing and operating services aligned with overall business strategy.* Serve as a change agent with an innate ability to implement processes and procedures to meet and exceed future needs. Champion a culture of operational excellence through honesty, integrity, and trust.Areas of Expertise:* Strategic Planning* AI/ML* Scientific and High-Performance Cloud Computing* Organizational Effectiveness* Complex Decision Making* New Service Launch* Process ImplementationSelected Career Achievements:* Currently the co-founder and CEO of Positron Networks, a funded stealth software company focused on scientific computing and machine learning cloud infrastructure services. * Built and grew an AWS service from scratch - from business case to scaling large customers. Awarded multiple large enterprise customers, including Salesforce, Slack, Intuit, T-Mobile, and Vonage. * Successfully scaled an 18-region service by 1274% in less than a week during the COVID-19 pandemic, including scaling for the United States Government, Salesforce, and Amazon. Successfully promoted twice during a decade-long tenure at Amazon.* Turned a software company around by developing a new cloud communications app sold to communication service providers, including Verizon, Sprint, Level 3, XO, Vonage, Ericsson, and Alcatel Lucent. Grew service provider deployments from four to over 75. * After a decade of service, joined the company's public board (CTIG) and led the company through a $25M exit to Enghouse Networks.Email me at srao at positronnetworks.com or call me at +1 (317) 478-3634.

Sid Rao's Current Company Details
Oracle

Oracle

View
Sr. Director, Generative AI Customer Engagement
Seattle, WA, US
Website:
oracle.com
Employees:
202102
Sid Rao Work Experience Details
  • Oracle
    Sr. Director, Generative Ai Customer Engagement
    Oracle
    Seattle, Wa, Us
  • Positron Networks
    Chief Executive Officer And Co-Founder
    Positron Networks 2023 - Present
    Co-founded a funded startup in the artificial intelligence and machine learning sector, including driving strategic vision, mission-critical planning, and organizational effectiveness to grow the business. Working directly with a high-performing and industry-specific team. Currently in beta with several leading scientific institutions and raising pre-seed funding.* Designed and implemented an easy artificial intelligence and machine learning service for scientific computing in collaboration with researchers to drive productivity. * Successfully validated by 50+ enterprises, national labs, and universities, building professional alliances and networks.* Recruited and built the founding executive team, including senior leadership.
  • Amazon Web Services (Aws)
    Gm, Amazon Chime Sdk
    Amazon Web Services (Aws) 2020 - 2023
    Seattle, Wa, Us
    Launched SDK service as a pivot from the Amazon Chime app, including direct responsibility for the service from conception through implementation. Designed, presented, and communicated a business case for the company to enter the Communication Platform as a Service market. Drove strong partnerships with high-profile stakeholders, including JPMorgan Chase, PayPal, Slack, T-Mobile, and Intuit. Led all customer engagement, strategic vision, contact center operations, and artificial intelligence learning opportunities at large enterprise contact centers. Developed and sustained partnerships to scale go-to-market functions, including IPC, CapGemini, Cerner, Athena Health, and Salesforce. * Drove real-time communication capabilities for multiple internal services, including the AWS Supply Chain, Twitch Guest Stars, Amazon Connect, and Amazon.com. * Designed a machine learning strategy for the service, including launching a communication analytics service utilizing machine learning to transcribe calls in real-time, detect tonal sentiment, and leverage large language models to provide transcript summarizations. * Directed efforts to reduce operational load by overhauling the service’s continuous integration and deployment process. * Recruited, hired, and built a 178-person service team from the ground up, including software development, product management, business development, and applied science (machine learning, signal processing). * Served as a key representative and public speaker for the service, delivering multiple sessions at AWS summits as well as re:Invent.
  • Amazon Web Services (Aws)
    Gm, Amazon Chime
    Amazon Web Services (Aws) 2018 - 2020
    Seattle, Wa, Us
    * Built the business case and comprehensive integration of the Biba Systems acquisition, including driving the relaunch of Amazon Chime.* In 2018, launched the first API for Amazon Chime SDK, Voice Connector, enabling enterprise clients to move communication services to AWS. * Successfully improved audio quality by 87%, expanding global availability of the service from two to 18 regions and realizing a reduction in video errors by 94%. * Negotiated high-profile contracts with multiple companies and won launch reference enterprise customers (Brooks Brothers) and partners (Vonage, Level 3).
  • Amazon Web Services (Aws)
    Senior Sdm, Aws, Realtime Communications
    Amazon Web Services (Aws) 2014 - 2018
    Seattle, Wa, Us
    * Directed comprehensive oversight of the company’s communication investments, which totaled over $125M a year, ensuring a return on investment. * Realized a reduction in internal communication costs by 67%. * Designed and deployed a global telephone system to support 250K+ endpoints within the company’s 2,900+ corporate and fulfillment center offices. * Held direct responsibility for E911 redesigns for all corporate and fulfillment center offices, resulting in smart redesigns.* Identified acquisition targets in the communication service segment, including supporting corporate development. * Served as first Software Development Manager hired by IT to assist the team transition from an IT systems culture to a software development culture.* Improved operational excellence by three orders of magnitude.
  • Cti Group
    Member Board Of Directors
    Cti Group 2014 - 2015
    Indianapolis, Indiana, Us
    Board Member at CTI Group (CTIG). The company was sold to Enghouse in December 2015 for $25M.
  • Cti Group
    Chief Technology Officer
    Cti Group 2004 - 2014
    Indianapolis, Indiana, Us
    * Directed all technical direction and product strategy for a 75-person software development team, including serving as an Executive Leader and a key member of the Board of Directors. * Closed strategic accounts, including Sprint, Cox Communications, Verizon, Windstream, and Alcatel Lucent. Grew the number of carrier partners from seven to over 300.* Developed and implemented a two-part growth strategy in collaboration with senior leadership and fellow board members, ensuring effective strategy.* Designed hosted cloud communication applications, including recording, call analytics, and call processing, leading to innovative apps. Personally sold the first $1M of customer revenue.* Managed all company-wide product management, engineering, and technical business, resulting in effective programs.* Oversaw software capitalization, revenue recognition, and management of auditing and assessment of goodwill assets related to acquisitions.
  • Davinci Capital
    Consultant
    Davinci Capital 2004 - 2010
    Market research and analysis, technology due dilligence, and product planning/research activities.
  • Microsoft Corporation
    Program Manager
    Microsoft Corporation 2000 - 2003
    Redmond, Washington, Us
    * Collaborated with a talented and diverse team on multiple product launches, including .NET Framework 1.0, .NET Compact Framework, .NET Common Language Runtime, and Windows XP (audio and video services).* Built strong, long-lasting partnerships with multiple companies, including Sony, Phillips, and Zoran for audio and video home streaming services.
  • I/O Medical Systems, Inc.
    Founder & Vice President, R&D
    I/O Medical Systems, Inc. 2000 - 2001
    Designed a device that could acquire multiple physiological indicators using a tablet device.
  • Technology Transfer, Inc.
    Consultant
    Technology Transfer, Inc. 1999 - 2000
    Rome, It
    Developed a portable EKG monitor, writing software for the Motorola 68K processor and writing a Windows application to further acquire the waveform for analysis.
  • Advanced Process Combinatorics
    Software Engineer
    Advanced Process Combinatorics 1998 - 1998
    Developed user interfaces and technologies for supply chain data mining.
  • Advanced Process Combinatorics
    Software Engineer
    Advanced Process Combinatorics 1997 - 1998
    Developed geographical modelling tools in MFC/ATL which was part of a supply chain management suite. Implementation was based upon the GIS system. Clients included GAP, Eli Lilly, and Du Pont.
  • Infosys/Nortel Osdc
    Software Engineer
    Infosys/Nortel Osdc 1995 - 1996
    Bangalore, Karnataka, In
    Developed call processing routines for the DMS-100/200/250.Trained new employees on call processing techniques.

Sid Rao Skills

Voip Cloud Computing Software Development Sip Linux .net Program Management Sip Trunking Java Asterisk Soap Web Services Business Strategy C# Javascript Multithreading Product Development Wcf Visual C++ Asp.net Broadsoft Rtp Sales Engineering Call Recording Soa Call Processing Business Planning Hosted Voip Telecommunications Billing Call Control .net Compact Framework Windows Internals Clr Asp.net Ajax Sql Server 2000 2008 Win32 Mfc Systems Engineering System Integrators Operating System Internals Ims J2ee Architecture Call Center Development Solution Design Business Intelligence Tools Upnp Consumer Electronics Linq Wsdl Ios Development

Sid Rao Education Details

  • Purdue University
    Purdue University

Frequently Asked Questions about Sid Rao

What company does Sid Rao work for?

Sid Rao works for Oracle

What is Sid Rao's role at the current company?

Sid Rao's current role is Sr. Director, Generative AI Customer Engagement.

What is Sid Rao's email address?

Sid Rao's email address is sr****@****oup.com

What is Sid Rao's direct phone number?

Sid Rao's direct phone number is +131726*****

What schools did Sid Rao attend?

Sid Rao attended Purdue University.

What skills is Sid Rao known for?

Sid Rao has skills like Voip, Cloud Computing, Software Development, Sip, Linux, .net, Program Management, Sip Trunking, Java, Asterisk, Soap, Web Services.

Who are Sid Rao's colleagues?

Sid Rao's colleagues are Mohammed Abuhaimed, Dinesh Murugen, Gunjar Das , Csm®, Amith Gupta, Abinash Mishra, Emily Lee, Hero Pro.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.