Chris Roe Email and Phone Number
As the Head of 3PL Operations, I oversee the daily execution of network scale 3PL fulfillment operations across the North America, with a focus on customer satisfaction, cost efficiency, and continuous improvement. With over 9 years of experience in leading large-scale warehouse fulfillment operations, I have a proven track record of delivering exceptional operational results and achieving personal and organizational business goals in a highly competitive industry.I leverage my skills in leadership, planning, innovation, data analytics, lean implementation, and strategic collaboration to optimize the S&OP forecasts, operational plans, mechanical capacities, standard work, and best practices for all processes in the network. I also drive cost and performance initiatives, manage external contractors, and develop organizational roadmaps for yearly and quarterly growth targets. I am passionate about creating and empowering high-performing teams, streamlining processes, and enhancing customer value.
On
View- Website:
- on-running.com
- Employees:
- 735
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Head Of 3Pl Operations - AmericasOn Apr 2024 - Present
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Sr Director OperationsWare2Go Jan 2023 - Feb 2024 -
Director, OperationsWhitebox Inc Nov 2020 - Jan 2023Baltimore, Maryland, United StatesDirector of Operations, OZ3 - Baltimore, MD. Leads all facets of enterprise for the daily execution of network scale 3PL fulfillment operation across the United States. Responsible for determining the S&OP forecasts, operational planning and reviewing of mechanical capacities. Provides insight and directive for mechanical growth and adjustments within budgetary constraints. Creates and establishes standard work and best practices for all processes in the network. Drives cost and performance initiatives in the network. Works with outside contractors on pricing and cost initiatives. Develops strategic and organizational roadmap for yearly and quarterly growth targets. Collaborates with internal and external clients on defect identification and resolution. Works with product and development teams to create roadmaps for tech integrations. -
Senior Operations ManagerAmazon Jun 2017 - Nov 2020Greater Chicago AreaResponsible for ensuring the completion of 2-5 million customer shipments on a week to week basis. Leads a team of 4 Operations managers, 16 Area Managers and 1400 associates. Plans and executes network level financial and labor plans. Ensures outbound teams adherence to OP rate guidelines while maximizing overall building throughput. Drives continuous improvement through lean implementation and Kaizen events. Conducts year round planning for all S&OP volume and forecasts. -
Outbound Subject Matter Expert (Sme)Amazon Apr 2016 - Jun 2017Kenosha WiResponsible for teaching and training of all Outbound Operations Managers. Drives network wide process improvements across outbound process paths. Involved in building level labor planning, rate assumptions and S&OP volume expectations. Drives high level process change, and rate improvements while managing efficient throughputs. Creates logistical plans for high level events such as Prime Day and Peak. Serves as mentor and point of contact for all Area Managers seeking developmental and process related improvements.
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Operations ManagerAmazon Oct 2015 - Mar 2016Kenosha WiMKE1 – Kenosha, WI. Responsible for the daily production, flow and health of all outbound process paths. Trained, staffed, and maintained outbound problem solve teams in three departments with focus on mitigating customer shipment misses. Identified and eliminated waste in operational process paths with focus on increasing rates and decreasing takt times. Operational Planning, staffing and execution 21day plan volume goals while balancing labor costs. Responsible for up to 5 managers and 1000 associates during operational shifts.
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Area ManagerAmazon Feb 2015 - Oct 2015Kenosha, WiMKE1 - Kenosha, WI. Managed Amazon Fulfillment Engine process path, responsible for planning and achieving daily production goals. Staffed, trained, and managed 140+ associates on day to day basis. Responsible for maximizing rates and productivity while reducing waste. Mentored and promoted low tier associates to mid tier level leadership. Built and fostered a culture of safety. Created and maintained partnerships with internal customers to ensure building wide production goals are achieved. Created departmental focus on quality and fulfilling the customer promise.
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Executive Team Lead - Assets ProtectionTarget Oct 2013 - Feb 2015Vernon Hills, IlExecutive Team Lead-Assets Protection, Store 0833 – Vernon Hills, Illinois (Super Target). Provided internal and external theft and fraud support/resolution while managing daily store operations on a strategic level. Detained and interviewed organized retail crime subjects to determine outlet of company assets. Created partnerships and coordinated with local law enforcement agencies. Hired/developed/coached/trained and terminated direct reporting employees. Mentored potential assets protection talent with focus on business development. Created and maintained store culture focused on the customer, enhance buying experience and build relationships that lead to long term business growth. -
Investigations AnalystTarget 2012 - Oct 2013Group 192/Group 196 (Illinois, Wisconsin, NW Indiana, Eastern Iowa) Supported 120+ stores to identify and support internal and external theft investigations. Analyzed incident reporting data and communicated trending operational safety, and theft-related market risks. Provided crisis response support for significant business disruptions. Developed and maintained partnerships with Law Enforcement organizations through support of financial crime and fraud investigations.
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Regional Investigations TechnicianTarget Apr 2011 - Apr 2012Region 100 (Alaska, Pacific northwest & northern midwest USA) Supported 450+ stores to remotely identify and resolve major business disruptions during non-business hours. Developed and implemented region-wide intelligence-based strategies for executing and maintaining remote camera monitoring routines. Top priority was partnership with store executives, investigations leadership, and law enforcement to prevent and resolve burglary incidents. Developed and executed regional visual auditing initiatives.
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TargetTarget Aug 2010 - Apr 2011Identified external theft through live surveillance, and video remote monitoring. Identified internal theft through inventory reporting, metric reporting and video review. Assisted with the apprehension of external theft subjects. Identified potential booster activity and communicated with surrounding stores and leadership. Created a safe and secure environment for guests and store team members by implementing Best Practices.
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CourierFedex 2005 - Aug 2006Time ManagementCustomer Service -
SergeantUnited States Marine Corps Aug 2000 - Aug 2004Honorably discharged after 8 years of service including 4 active and 4 non-active. Was directly responsible for the welfare, training, and combat readiness of Marines under my command. Planned and conducted live and non-live fire combat exercises with a focus on squad based, small unit tactics. Responsible for the performance evaluations of all Marines under my command.Key Achievements• Planned and implemented combat missions in the initial invasion of Iraq for Operation Iraqi Freedom• Responsible for security of the United States Embassy in Kabul, Afghanistan.• Armory liaison for company, responsible for 1.5 million in weaponry and optics.• Promoted ahead of peers to mid level leadership.
Chris Roe Education Details
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Mount Mercy UniversityCriminal Justice And Corrections -
Liberal Arts And Sciences/Liberal Studies
Frequently Asked Questions about Chris Roe
What company does Chris Roe work for?
Chris Roe works for On
What is Chris Roe's role at the current company?
Chris Roe's current role is Head of 3PL Operations - North America at On | Leadership, Supply Chain, Logistics.
What schools did Chris Roe attend?
Chris Roe attended Mount Mercy University, Kirkwood Community College.
Who are Chris Roe's colleagues?
Chris Roe's colleagues are Janneke Luitjes, Roronoa Zoro Roronoa Zoro, Ujala Roy, To Yen Ngoc, Alan Bertanzetti, Alex Chirico, Ak Mohan.
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Chris Roe
Servant Leader Specializing In Curriculum Development, Academic Integrity, And Organizational ExcellenceUnited States5norwich.edu, devry.edu, keller.edu, coloradotech.edu, yale.edu -
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