Operations Head accountable for support functions - HR, Admin, Facilities, Procurement, Corporate Communications and Centre Quality.

Location Head for Tata Elxsi

Devising and effectuating comprehensive marketing and business development plan encompassing integrated marketing initiatives designed to penetrate and grow targeted markets globally. Effective management of billables and receivables coupled with monitoring of cashflows and expenses to ensure profitability Resource optimization to enable maximum billing and reduce bench periods Implementing HR practices and policies to enhance employee retention Timely recruitment to ensure… Show more Devising and effectuating comprehensive marketing and business development plan encompassing integrated marketing initiatives designed to penetrate and grow targeted markets globally. Effective management of billables and receivables coupled with monitoring of cashflows and expenses to ensure profitability Resource optimization to enable maximum billing and reduce bench periods Implementing HR practices and policies to enhance employee retention Timely recruitment to ensure projects are executed without any schedule slippage. Assess Training and development requirements of resources and execute programmes Corporate Communications, Liaison with statutory and Government organizations Show less

India Head for the organization – Profit Centre responsibility Adeptly analyzing preparing and developing Annual Budget for each divisions Maintaining a high level profile on Customer Support and Client management Organising and conducting training programs for the workforce to enhance skills In charge of HR, Recruitment, Accounts, Facilities and Admin functions Ensure timely delivery of projects and outsourced work to clients

Handled Business of Broadband services, both retail and corporate. Profit Centre responsibility in Broadband and Network Services Branding of Dial up, Broadband, Network services and VAS Channel Development and management Sales and marketing of Internet Telephony ( VOiP )Products Corporate account management in Broadband, Leased lines, VPNs and VOiP Engagement of VAS – webcasting,Jukebox,Video conferencing,IP Cameras Roll out of Network Projects – Campus… Show more Handled Business of Broadband services, both retail and corporate. Profit Centre responsibility in Broadband and Network Services Branding of Dial up, Broadband, Network services and VAS Channel Development and management Sales and marketing of Internet Telephony ( VOiP )Products Corporate account management in Broadband, Leased lines, VPNs and VOiP Engagement of VAS – webcasting,Jukebox,Video conferencing,IP Cameras Roll out of Network Projects – Campus networking, Optic Fibre Links Show less

Managing the ISP as a Profit center - Sale of Dial up internet packs Retail marketing of internet access packs thru direct sales executives, distributors and retailers Major accounts- Corporates - Software / IT Companies, Government Advertising / Marketing strategies – Direct mailers, Cold calls, hoardings, leaflets Customer support management- Call Centre, field support Channel management / dealer development Identification of new revenue streams

Handling sales & marketing, channel management and Service departments forappliances like Refrigerators, Washing Machines, Air conditioners and Cookingsystems Business Targets - Kerala region ( 35000 refrigerators, 12000 washing machines PA ) Channel management and dealer development – 128 wholesale and 256 retail points Operation of Customer service for the region – 56 service franchisees Warehousing and stores – inventory management Logistics and… Show more Handling sales & marketing, channel management and Service departments forappliances like Refrigerators, Washing Machines, Air conditioners and Cookingsystems Business Targets - Kerala region ( 35000 refrigerators, 12000 washing machines PA ) Channel management and dealer development – 128 wholesale and 256 retail points Operation of Customer service for the region – 56 service franchisees Warehousing and stores – inventory management Logistics and Distribution Consumer Handling / litigation Training of Sales and Service teams ISO 9001, TQM Quality systems implementation Show less