Sreeparna Singhal Email & Phone Number

Edinburgh, Scotland, United Kingdom

• Responsible for development and maintenance of online help documents for several products.• Content migration and rebranding to align with business decisions.• Publishing online help files after every release.• Responsible for gathering information from subject matter experts.• Maintain communication across teams through document tasks in Azure and emails to ensure timely delivery of quality documents.• Perform peer reviews.• Git-based backup and version control for documents.• Task assignment and execution of feedback tasks

• Accountable for development and maintenance of user guides, configuration guides, installation guides, release notes, web service guides, and technical notes.• Scrum Master of the technical publications team. Responsible for setting up the sprint boards and performing sprint planning and scrums with the team.• Create, debug and maintain Javascript files integrated with Flare projects.• Content and template migration to align with business decisions.• Review labels and error messages that are part of the application user interface. • Maintain and host online help files after every release.• Responsible for gathering information on new features or changes in products/applications from architects and subject matter experts.• Maintain communication across teams through scrums, groomings, JIRA tasks, confluence pages, and emails to ensure timely delivery of quality documents.• Responsible for archiving deprecated documents to maintain backward compatibility.• Collaborate with scrum masters to work on dependencies and impediments.• Perform peer reviews.• Maintain and backup source files in Git.

Noida, Uttar Pradesh, India

• Writing, editing, and creating documents using various writing tools for IMS, which was an inmate management system that managed jail records of inmates of various counties like Anne Arundel, San Diego, Louisville, etc.• Collaborate with subject matter experts to gather information.• Review release notes that were developed by the QA team.

Noida, Uttar Pradesh, India

Included writing tutorials, instant help pages, articles, blog posts, and product reviews for web portals.

Noida, Uttar Pradesh, India

Formerly Techspan India Pvt. Ltd. and HeadstrongResponsibilities:• Modify static Web pages to conform to the overall Web design of existing software.• Create part of the user manual under the supervision of financial and technical experts.

Noida, Uttar Pradesh, India

Deputed at the client, M/s Perot Systems, Noida

Faridabad, Haryana, India

• Create Reference Books and Reference Points• Create Reference Manuals for ICB (Instant Code Books) • Edit documents based on style guide from a client and global standards, such as Microsoft Manual of Style

Faridabad, Haryana, India

Worked as a trainer and helped develop study material.