• Deployed MetLife’s Return to office solution for 20+ Enterprise US locations for 30K associates integrating with mobile app and access control system to streamline health attestation process using Agile delivery model.• Initiated enterprise-wide access control and visitor management system to a cloud-based SaaS implementation for 30+ global locations for all MetLife associates, reducing operational expense by 20%.• Implemented digital transformation solution using DevOps methodology for a critical security application to effectively manage 1000’s feeds and achieved 25% processing efficiency.• Coached business stakeholders, release train engineers and vendor partners on agile adoption and DevOps delivery model resulting to 20% reduction in 30% team performance improvement.• Proactively evaluate policy adherence to regulatory & compliance guidelines, lead audit review and implement process remediation targeting ZERO risk findings working with audit teams.• Partnered with business stakeholder and senior leadership to integrate critical systems for Mergers & Acquisition initiatives like Firsthorizon, Brighthouse Financials, Massmutual, Versant and PetFirst.• Comprehensively manage vendors – Review RFPs, develop and process SOWs, approve billing to ensure vendor performance and deliverables meet contract specifications.• Report and present program dashboard, score cards, metrics, project status to the executive, stakeholders, partners, and project team.

• Managed HR Global Platform consolidation across 46 countries onto a single multi-language Peoplesoft instance over 18 months on time and within a $28M budget.• Led all phases of Oracle ERP upgrades and managed cutover by collaborating with 100+ business & IT partners spanning 50 hours of go-live tasks across time zones. • Developed Master Project Plan including cost estimates, schedule plan, test strategy, scope, and test/exit criteria. Obtained stakeholder approval and provided test sign-off. Used PPM and Blueprint to track and report dashboards. • As ScrumMaster, trained the product owner and team to build the product backlog, facilitated the daily scrum, and removed impediments to help team meet the sprint goals using JIRA, confluence, and scrum framework.• Managed 40+ person team in the Peoplesoft Center of Development, mentored, set goals/objectives, monitored performance, training and development plans, appraisals, compensation, and recognitions. • Vendor Engagement and Transition – Managed contractor resources, supported and coordinated vendor knowledge transition during critical project phase ensuring project delivery as per plan.

• Directed Global Data integration for 200+ policy admin systems and centralized the accounting process into MetLife’s ledger and sub-ledger for reporting over 100M financial transactions• Managed 20+ team members to successfully achieve project deliverables by directing day-to-day responsibilities including planning, organizing, guiding, performance management and feedback.• Fixed over 1000 Project Change Requests in only 12 months by working collaboratively with project stakeholders and internal team members. Requests are tracked using ServiceNow and SharePoint tools.• Effectively prioritized and organized workload in a constantly changing business environment and flexibly adapting to meet aggressive projects schedules on-time and within budget.

• Developed Automation Test Framework provided guidance and leadership for the testing team in the development of automation framework, creation, and maintenance of test scripts• Lead Team and Trained staff members and provided direction in their assignments, monitor progress and report status to management, administered all hardware/software requirements for the project.• Worked closely with customers providing technical assistance in support of client reported issues. Investigating, debugging, resolving defects, and delivering enhancements.