- Assisted quality assurance staff with responsibility to inspect that the quality of printed product labels adhered to defined corporate standards. - Tested products for material quality and ensured it complied to the clients demands.- Identified labels with deficiencies eliminating them from production prior to entering distribution.

- Analysed and interpreted data on the impact of strategic marketing. - Responsibilities included order and return management as well as remediating technical issues on the website.- Managed to increase customer satisfaction by gaining positive feedback on resolutions provided. - Resolved onboarding seller inquiries in such areas as order and payment processing, logistics, and website promotions.- Contributed to assisting sellers with brand approval and management.

- Resolved seller queries on orders fulfillment, payments, logistics, and website promotions. - Assisted in the Buddy Pilot Program coaching and training new employees.- Supervised vendors in listing their products on the website using Microsoft Excel. - Managed a small team as a Subject matter expert providing guidance in comprehending and resolving vendor issues.- Trained around 20 colleagues in processing payment and inventory management using SQL.