AeroLeads people directory · profile
Mudit Srivastava Email & Phone Number
Customer Service Director
at
Orange Business
LinkedIn matched
3 data sources
Profile completeness 100%
Current company
Role
Customer Service Director
Location
Bengaluru, Karnataka, India
Company size
Who is Mudit Srivastava? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Mudit Srivastava is listed as Customer Service Director at Orange Business, a company with 27103 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Mudit Srivastava.
Mudit Srivastava previously worked as Senior Manager - Customer Success at Tata Communications and Manager - Vendor Performance and Carrier Relations APAC at Lumen Technologies. Mudit Srivastava holds Bachelor Of Technology - Btech, Computer Science And Engg, Honours from Dr. A.P.J. Abdul Kalam Group.
Company email context
Email format at Orange Business
This section adds company-level context without repeating Mudit Srivastava's masked contact details.
Orange Business
Review company-level records connected to Mudit Srivastava before choosing the right outreach path.
Profile bio
About Mudit Srivastava
Seasoned professional in Telecom who wore hat of customer and supplier both in last 10 years.Customer success enthusiast, Procurement, Vendor Qualifications, Subsea network planning , SLA management , Senior Leadership engagement.
Listed skills include Ccna, Computer Network Operations, Network Administration, Ospf, and 25 others.
Current workplace
Mudit Srivastava's current company
Company context helps verify the profile and gives searchers a useful next step.
Orange Business
10 roles
Mudit Srivastava work experience
A career timeline built from the work history available for this profile.
Senior Manager - Customer Success
Current
Jan 2022 - Present
Manager - Vendor Performance And Carrier Relations Apac
Setting Up world’s best Vendor performance and Vendor Qualification system in the organisation who believes customer success, Industry 4.0.A team manager and part Of Asia’s most smart team within Lumen building best infra for our Asia Customers.
Sep 2020 - Dec 2021
Manager, Customer Success Management( Lead - South India)
Lead Manage - South India ( Bangalore, Hyderabad, Chennai) Strategic accounts, Big Industry, International ISPs HQ in South with proven record of customer success management.Nurturing, Growing, Client Partner model plays vital role via managing these Multimillion accounts.
Oct 2019 - Aug 2020
Senior Lead - Service Management
Service Management representativeManaging CXO interactions, top executives relation with my present organisation.Part of Tata Comm customer success group..
May 2018 - Oct 2019
Lead - Service Management
May 2016 - May 2018
Senior Network Performance Analyst
Ensure consistent and accurate production of the monthly SLA reports for the SITA Strategic Agreement for all products covered in the SITA Global SLA. Service Credit and penalty calculation. Monthly Performance review with stakeholders and Customer Annual SLA contract renewal. Ensure regular collection and availability of accurate performance statistics.
Aug 2014 - May 2016
Network Analyst
1.Customer’s primary point of contact within Orange Business Services, for all Service related issues. 2.Providing responsibility of Service manager via flexible contact center ( For remote location customers). 3.Secondary Escalation point in case of major incidents( Network Outage ), while Primary Escalation point is shares service desk. 4.Work with the.
Jan 2013 - Aug 2014
Analyst - Service Management
Incident management. Handling KPI and Second Level Escalation Analysis and Evaluation on Service Level agreement with Stakeholders Preparing reports and presentation for Stakeholders and Customer about the service availability in a month Planning and coordinating Continual service improvement plan Successfully implemented data integrity project Doing.
Nov 2011 - Jan 2013
Executive
Sep 2010 - Oct 2011
1 education record
Mudit Srivastava education
-
Dr. A.P.J. Abdul Kalam Group
FAQ
Frequently asked questions about Mudit Srivastava
Quick answers generated from the profile data available on this page.
What company does Mudit Srivastava work for?
Mudit Srivastava works for Orange Business.
What is Mudit Srivastava's role at Orange Business?
Mudit Srivastava is listed as Customer Service Director at Orange Business.
Where is Mudit Srivastava based?
Mudit Srivastava is based in Bengaluru, Karnataka, India while working with Orange Business.
What companies has Mudit Srivastava worked for?
Mudit Srivastava has worked for Orange Business, Tata Communications, Lumen Technologies, Orange Business Services, and Zte Corporation.
How can I contact Mudit Srivastava?
You can use AeroLeads to view verified contact signals for Mudit Srivastava at Orange Business, including work email, phone, and LinkedIn data when available.
What schools did Mudit Srivastava attend?
Mudit Srivastava holds Bachelor Of Technology - Btech, Computer Science And Engg, Honours from Dr. A.P.J. Abdul Kalam Group.
What skills is Mudit Srivastava known for?
Mudit Srivastava is listed with skills including Ccna, Computer Network Operations, Network Administration, Ospf, Network Security, Wan, Pre Sales, and Routing.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Mudit Srivastava you were looking for.
View similar profiles
