Sri Charan Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Product, Reltio Intelligent Assistant (RIA)Building the next-gen Conversational Assistant with state of the art technologies like Generative AI (LLM) , RAG and Vector Search with an aim to 10x Customer Productivity and Value from data!

Product Management for Iris (AI Chatbot): Led vision, strategy, and execution of an AI Chatbot with the objective to reduce turnaround time and communications workload, by collaborating with 5 teams and 5+ data sources - Integrated 4 data sources and built over >100 feature requests to address ~70% of the queries on in-scope data sourcesManager, Real time Demand/Supply Planning- Built the Machine Learning Predictive model for Resource Allocation to manage the largest customer service network in the world to meet real time contact volume fluctuations - Led the implementation of 5 major Automation projects end to end with a total estimated benefit of over 40M USD

Hyderabad

Strategy, Financial Management & Reporting- Optimized the reporting process for the Finance Function of an FMCG Client by identifying inefficiencies and redundancies and implemented the report retirement strategy and achieved the North Star vision- Designed and developed a tool that consolidates data from different users and provides summary using Excel VBA, which reduced the consolidation effort by 50%Data Analytics- Performed the end-to-end data analysis for an FMCG client’s Procurement Transactions starting from Data Consolidation, Cleansing and analysis to developing the Dashboards, visualizations and generating the insights- Designed and developed an automation process for the client to frequently update the vendor statistics and track the progress efficiently using Excel VBAData Visualisation- Developed a Tableau tool and Visio maps for RELS processes to identify RPA Opportunities

Hyderabad Area, India

Web Application Developer, Oracle Fusion Applications- Developed independently some core modules for Oracle Student cloud SAAS applicationDeveloper, Tools for Internal Management Systems- Created an Environment Management Tool for 100% remote management of Central ServersDeveloper, Reporting and Automation Infrastructure- Built an integrated tool to execute 1000s of funtional tests and generate the output reports automatically, which saved ~900 developer hours a month- Generated automated reports with actionable insights for the executive leadership that leverages the results from the automation software for testing

Indian Institute Of Technology, Guwahati

Elected Convener, Mess Management Committee, IIT Guwahati- Managed the logistics for the catering contract worth over 1.2 crore- Elected member to negotiate the yearly catering contract for over 4000 students on Campus

Bangalore

Researcher, Competitiveness of the Indian Pharmaceutical Industry- Analyzed the IPR Law changes and its implications on Pharmaceutical industry- Assessed the international market trends and their comparison with Indian markets- Proposed retaliation strategies for Indian players to mitigate the effect of new laws

Guwahati Area, India

Head, Hospitality and Onboarding- Managed the Finances and Accounts for entire branding and hospitality teams during the event- Developed and launched the national branding campaign spread to over 200 colleges- Directed the Registration Teams very efficiently for more than 100 events during the festival

Mba

Master Of Business Administration - Mba, Business Administration And Management, General

Selected as an International Exchange student for the period Sep'17 - Dec '17

Bachelors Of Technology, Electronics And Communications Engineering

Core Organizer, Techniche - The annual Techno-management festival Elected Convener, Mess Management Committee, Umiam 2012-13

Higher Secondary Education, Maths,Physics And Chemistry, 95.5/100

- Obtained the prestigious KVPY Scholarship offered by IISc, Bangalore - Top 0.5 percentile of the nation in IIT-JEE - Top 0.25 percentile.

High School