Look after the day-to-day operations of hospital activities.Quality MIS to track the service performance and analyze the trends.Streamline service activity through process mapping.Job allocation for various services and job rotation as per specific needs.To direct, supervise and coordinate functions and activities of different departments of the hospital.Responsible for overall management of Customer Care (Billing), Stores, IT applications.Delegation of responsibility and consolidation of the same on Daily, Weekly and Monthly activities to.Responsible for P & L for the unit.

• Onboarding Doctors and Diagnostics labs• Implement Sales Strategy for the defined region to get the leads• Provide daily reporting’s and plans to the management• Working at ground level with team and plan accordingly to reach the targets Handling escalations and maintain relationship with Doctors, Labs, Hospitals• Responsible for various marketing activities across the region to promote the business.• Having good connections with doctors and hospitals.

. Maintain Relationship with Doctors and coordinating with them and getting new business.. Identifying and targeting potential doctor's explain about our services and onboard the doctors.. Identifying new client through various channels· Reporting Daily, Weekly and Monthly sales numbers.· Quickly responding to sales inquires through Email or phone with highest level of customer service· Provide support for all remote sales team regarding all sales information.

. Meeting with doctors and discussing about services and revenue generation.. Meeting hospital partners and discussing about revenue generation & receivables. Maintaining good relationship with stakeholders and contribute growth to our organization.. Manage operations, staffing, Customer service, expenditure & accounts and inventory.. Building Business through Clinic Managers.. Overall Administration of the clinics.. Maintaining P&L of all clinics.

Overall Administration of the clinic. Coordinating with center staff and providing quality of service. Maintaining P&L of all clinic. Inventory management, Petty cash management.

• Maintaining a high-quality customer experience, elevating customer satisfaction, while adhering to the SLAs and work processes. Also managing cost-effective operations and meeting targets and performance standards

• Responsible for Database Management of entire resources; allocation and deployment of them on “as and when” need basis & executing them in a given timeframe

• Logistic Management in terms of forecasting the requirement of various books and collaterals for the various departments of the institution and ensuring timely delivery of the sameAs a faculty, my area of expertise were in the field of Operations Management covering knowledge areas such as Pert, Critical Path Method (CPM), Transportation, Decision Brick.

Coordinating and managing various B to B projects understanding their business problems and creating the end to end workable solution