Srikanth Reddy Bala, Pmp® Csm® Email & Phone Number

Bengaluru, KA, IN

🎯 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 & 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐆𝐫𝐨𝐰𝐭𝐡:Lead the Products Forms and Automations with full ownership of their lifecycle, from vision to execution. Drive strategic development of key features that meet customer needs, unlock new revenue streams, and contribute to long-term growth. Collaborate with other product teams, providing strategic inputs that.

🌍 Manage multiple PS delivery teams responsible for the implementation of LeadSquared for our customers across various verticals: 𝗔𝘂𝘁𝗼, 𝗕𝗙𝗦𝗜, 𝗠𝗮𝗻𝘂𝗳𝗮𝗰𝘁𝘂𝗿𝗶𝗻𝗴, 𝗥𝗲𝗮𝗹 𝗘𝘀𝘁𝗮𝘁𝗲, 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲, 𝗠𝗮𝗿𝗸𝗲𝘁𝗽𝗹𝗮𝗰𝗲, and 𝗧𝗲𝗰𝗵.👥 Build and lead a world-class team of solutions engineers and business analysts; identify talent, provide mentorship and coaching, and set the team's.

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗹𝗲 𝗳𝗼𝗿 𝗼𝘃𝗲𝗿𝘀𝗲𝗲𝗶𝗻𝗴 𝘁𝗵𝗲 𝗲𝘅𝗲𝗰𝘂𝘁𝗶𝗼𝗻 𝗼𝗳 𝗹𝗮𝗿𝗴𝗲-𝘀𝗰𝗮𝗹𝗲 𝗮𝗻𝗱 𝗰𝗼𝗺𝗽𝗹𝗲𝘅 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 𝗳𝗼𝗿 𝗟𝗲𝗮𝗱𝗦𝗾𝘂𝗮𝗿𝗲𝗱 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀.𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:🔍 Plan and Monitor:Oversee all projects throughout the program life cycle via team leaders. Manage risks and issues and take corrective measures as necessary.✅ Recommend Best Practices:Ensure all aspects of the.

➡️ Manage Corporate Vertical in the PS team and oversee the implementation of LeadSquared products for multiple customers.➡️ Ensure best practices and processes are adhered to for implementation, working towards continuous improvement.➡️ Ensure customers go live within the promised timeframe.➡️ Drive weekly and governance meetings with clients and internal.

🔹 Conducting kick-off meetings with every new client to review expectations and create a written project implementation plan with milestones, deliverables, SLAs, and KPIs.🔹 Gathering customer requirements to understand the business needs and devise appropriate solutions using LeadSquared.🔹 Understanding the software and tools ecosystem of the customer and.

Bengaluru Area, India

📌 End-to-end consulting on Higher Education ERP and CRM.📌 Cross-functional activities include Business Requirement Gathering, Fit Gap Analysis, High-Level Project Planning, Solution Designing, Configuration, Training, UAT, and Go-Live Support.📌 Drafting agenda papers for the BRD sessions.📌 Interviewing stakeholders to understand their current business.

Mumbai Area, India

Key Achievements:📋 Gathered business requirements from clients such as Sula Wines, Vodafone, and Reliance Global Call for various digital marketing functions.📄 Prepared documentation including Business Requirement Documents (BRD), Functional Specification Documents (FSD), and Test Cases.📅 Involved in project management activities for various projects.

Hyderabad Area, India

💡 Designed online courses with Moodle.💡 Created a content management system for colleges using MediaWiki.💡 Collaborated with the team for effective product development.💡 Delivered high-quality designs under tight deadlines.

Post Graduate Diploma In Management, Information Technology And Marketing

Bachelor Of Technology, Computer Science And Engineering, First Class With Distinction