Client-Centric Demos & Solution Delivery: Led impactful demos and adoption plans for high-profile clients, aligning product solutions with complex client needs to drive satisfaction and retention.Strategic Partnerships & GTM: Built strong partnerships with major industry players, leading GTM strategies across key ASEAN markets to expand market reach.Customer Success Enablement: Created training programs and resources for internal and client teams, ensuring smooth onboarding and high engagement with solutions for enhanced client adoption.Cross-functional Operations: Collaborated with engineering, customer success, and solution teams to enhance deployment strategies, optimize solution delivery, and support complex integrations, expanding ecosystem reach.Proposal & RFP Leadership: Managed key proposals and RFPs for strategic accounts, delivering tailored solutions and overcoming challenges to secure alignment with client goals.Documentation & Training Resources: Developed comprehensive, user-friendly documentation and training materials, including demo resources, to support sales enablement across multiple regions.Digital Strategy & Content: Led website enhancements to strengthen digital presence, aligning content to better showcase product offerings and market relevance.

- Successfully delivered comprehensive Data Governance assessments, recommendations, and roadmaps for numerous companies in Indonesia's BFSI & Government/Semi-Government sectors, showcasing proficiency in data strategy and data privacy regulations.- Championed the implementation of Master Data Management solutions for several clients in the BFSI segment across ASEAN countries, demonstrating expertise in data integration and data quality management.- Functioned as a Subject Matter Expert for the Data Insights Platform (DIP), offering in-depth knowledge in Data Lifecycle Management and Data Governance.- Developed an innovative Maturity Model for enterprise data management strategy, demonstrating thought leadership in data governance consulting initiatives.- Hosted numerous webinars on data governance and Customer 360, illustrating strong communication skills and expertise in customer data management.- Played a pivotal role in building the internal data governance practice, exhibiting strong organizational development skills and a deep understanding of data governance principles.

- Executed end-to-end project management for several product development initiatives, driving them to completion and resulting in improved product lifecycle management.- Directed strategic planning and execution of the roadmap for core platform modules, namely Data Governance and Master Data Management, demonstrating strong technical product management skills.- Successfully delivered multiple modules from concept to deployment, demonstrating proficiency in agile methodologies and product launch strategies.- Led a cross-functional engineering team in the development of a sophisticated Data and AI/ML engine, showcasing strong leadership in AI-driven product development.- Managed full-cycle customer relationships, from lead generation and pre-sales discussions to successful onboarding and account management, illustrating comprehensive CRM capabilities.- Achieved high customer retention rates and facilitated user adoption through effective customer success management and user support.- Drove the modularization of the platform, implementing scalable microservices architecture and delivering tailor-made solutions.- Partnered with UX designers to enhance platform UI/UX, utilizing user-centric design principles to decrease user onboarding time and enhance overall user experience.- Led the strategic initiative for SaaS migration, demonstrating expertise in cloud computing technologies and SaaS business models.- Served as the crucial liaison between key stakeholders and the engineering team, exemplifying excellent stakeholder management and cross-functional collaboration skills, while ensuring successful product development and operational milestones.

- Assumed the role of Product Owner for GALE (Grow Adapt Learn Engage - Greyamp's Product), demonstrating leadership skills and agile project management.- Developed a strategic product roadmap for GALE, based on in-depth market research and competitive analysis, showcasing strategic thinking and business acumen.- Served as a consulting Product Owner for a top-tier client in the BFSI sector in Indonesia, exemplifying customer-centric approach and cross-cultural communication skills.- Delivered both internal and client products on time, managing stakeholders from various functions, demonstrating strong stakeholder management and deadline-oriented working style.- Devised and implemented a comprehensive roadmap and milestones for both internal and client products, reflecting proficiency in product planning and strategic execution.- Recommended the tech stack for the products after conducting a detailed SWOT analysis of various technologies, highlighting expertise in software architecture and decision-making.- Collaborated in the design process of tech architecture and DevOps pipeline for the internal product (GALE), showcasing knowledge in software development lifecycle and cloud infrastructure.

- Orchestrated the complete customer lifecycle management process, from lead generation to decommissioning, enhancing the overall product experience and optimizing sales operations.- Crafted and delivered interactive product demos and training curriculums to a diverse clientele, demonstrating persuasive communication and presentation skills.- Configured comprehensive CRM setup for products, including ticket lifecycle, classifications, dispatcher rules, and SLA's, leading to improved customer service management.- Managed tasks for the customer success team, ensuring timely completion and high-quality output.- Managed multiple customer accounts, including product demos, documentation, training, and sustenance, demonstrating multi-tasking ability and account management skills.- Established and maintained the structure and content of the product support portal, improving user guidance and support experience.- Conducted training for several individuals on the customer success process, showcasing leadership and mentoring abilities.- Maintained both client and internal environments via Heroku CLI & Dashboard, demonstrating expertise in cloud platforms and environment management.- Successfully handled multiple customer accounts simultaneously, leading to high customer satisfaction rates and long-term business relationships.

- Served as a key member of the LetzNav product team, playing a crucial role in provisioning and analytics, showcasing ability in product development and data analytics.- Automated the application deployment process using Gel and Shell scripting, significantly reducing deployment time and increasing efficiency in provision and deployment on Heroku directly from the Clarity server.- Conceptualized and implemented the data warehouse architecture for analytics, demonstrating proficiency in data architecture and data warehousing.- Optimized and maintained OLTP to OLAP transformation scripts and a supporting ML Engine for logistic regression-driven analytics, enhancing data processing capabilities.- Crafted stored procedures to transform data into actionable insights, enabling a comprehensive understanding of key application feature usage.- Developed, maintained, and enhanced the process for invoking remote stored procedures on client servers (Heroku) from Clarity server via Python and shell scripts, facilitating advanced analytics.- Authored queries to extract information from the data warehouse and feed it to the front-end dashboard, aiding real-time decision-making and application performance tracking.

- Devised a proof of concept for an Oracle Application Development Framework prototype, automating data input for a client. This replaced a manual process and accelerated procedures by over 30%, demonstrating innovation and efficiency improvements.- Supported the pre-sales team in crafting responses to multiple RFPs (Request for Proposals), providing in-depth research and strategic analysis, demonstrating strong analytical skills and solution-oriented approach.- Mentored project trainees transitioning from college to corporate life, reinforcing professional development and skill enhancement. Collaborated with senior management in moderating corporate workshops to communicate the company's new vision, mission, and values, showcasing leadership and communication skills.- Created and deployed a "quote to cash" application for Shutterfly, delivering a model-based projection tool to generate internal quotations and cash receipts. This complied with their Oracle R12 ERP system and resulted in streamlined financial processes. Oversaw multiple change requests, post-production maintenance, and support for the application, demonstrating project management skills and application support expertise.

- Directed the requirement-gathering process through several meetings with stakeholders, effectively managing requirement verification, change requests, and new requirements. Contributed to the creation of technical and functional documentation, including BRDs, MD 50s & MD 70s, demonstrating adeptness in requirement management and technical writing.- Architected the functionality and database structure to support supplemental tables of the "quote to cash" application, ensuring compatibility with Oracle in-built tables, highlighting skills in database design and understanding of Oracle systems.- Developed and managed multiple forms using the web-based J2EE Oracle Application Development Framework, exhibiting expertise in J2EE and Oracle technologies. Created several modules comprised of JSPs, Java Beans, and database connections via functions, illustrating software development skills and understanding of database connectivity.

- Completed extensive training sessions as part of the Project Trainee program, consistently ranking within the top 10 percentile of the class, highlighting commitment to continuous learning and high academic performance. Key training topics included:1. SQL and PL/SQL, demonstrating proficiency in database management and programming.Oracle Application Framework (OAF) and Oracle Application Development Framework (ADF), showcasing skills in Oracle-based application development.2. Oracle E-Business Suite, evidencing ability to work with enterprise resource planning (ERP) solutions.3. Oracle Fusion Middleware, highlighting understanding of modern enterprise architectures and technologies.- Participated in numerous corporate soft skill training sessions, enhancing communication, leadership, and problem-solving capabilities, key for teamwork and efficient project management.