Shahrukh Ikhtear Email & Phone Number

United Kingdom

Optimizely is a leading Digital Experience Platform (DXP) provider with a whole suite of products aimed at creating exceptional customer experiences across multiple digital touchpoints like websites and mobile apps.As a product manager in Optimizely's Commerce division, my range of responsibilities include the following:- Managing Commerce Connect, a content-focused e-commerce platform aimed at providing extensible, customizable, and robust functionalities with out-of-the-box features providing a diverse toolkit for all commerce needs. - Managed the Optimizely Product Information Management (PIM) product which is aimed at organizing, managing, and editing all sorts of data related to e-commerce products (assets, attributes, properties, descriptions, etc) through a granular workflow. - Spearheading syncs between product and engineering teams across three regions (Vietnam, US, EU), fostering open communication and knowledge sharing to ensure on-time, high-quality product delivery.- Owning multiple projects that revolve around contributing significantly to the composability of Optimizely's core commerce platform (Configured Commerce). - Architecting product strategy by researching on the competitive landscape of the commerce industry and detailing plans to create competitive advantage through pricing & packaging, new features, or improved customer experience. - Collaborating with clients globally to gather feedback and insights regarding new product features or alterations. - Regularly syncing with client-facing teams (support, customer success management, presales, sales) to ensure smooth delivery of products, efficient handling of bugs, and client satisfaction.

Dhaka, Bangladesh

Grameenphone Ltd is the leading Bangladeshi telecommunications company focusing on being at the forefront of digital services. As a product manager in the company's digital division, my tasks revolved around creating new revenue channels for the company by seeking new opportunities for product innovation. - Boosted revenue by 30% by launching products that combined telecom and digital entertainment services.- Set up a product roadmap for 11 new products by aligning product strategy and engineering teams.- Grew userbase by 14% (4 Mn from 3.5 Mn) by collaborating with business intelligence and marketing to develop go-to-market strategies. - Drove two squads working with increasing consumer digital spend as Scrum Master outside of primary role- Ensured smooth UX of products by conducting user acceptance testing (UAT).

Dhaka, Bangladesh

- Increased mobile data user base by 13% by revamping customer lifecycle management strategy for high-value corporate clients. - Supported growth of B2B product revenue by conducting data analysis- Ensured quality of new products by conducting user acceptance testing (UAT) - Reinforced successful implementation of B2B Evolution, a division-wide agile super program aimed at restructuring existing departments into cross-functional squads to streamline business processes by 15%. Trained over 50 colleagues of differing seniority levels in introductory agile concepts.

Dhaka

- Involved in rotational attachments across all the departments of the company.- Completed hands-on assignments centered around product management. - Revamped product marketing strategy of postpaid telecom products as the final assessment project. Training received on: 1. The entire sales and distribution function of GP and the factors that are taken into account for revenue and market planning.2. Telco and digital product design. 3. Digital distribution. 4. Project management. 5. Design thinking.6. Creating and managing campaigns. Undertaken project was based on revamping Grameenphone's digital presence for a postpaid product in a prepaid dominated market. Took on the challenge on developing the core content with external stakeholders, deciding on marketing channels, and implementing the campaign before a tight deadline.

Dhaka, Bangladesh

Shout magazine is a weekly supplement of The Daily Star newspaper. It is regarded widely as the best magazine for the youth of Bangladesh. It covers a wide spectrum of topics ranging from education, music, movies, video games, social issues, competitions, etc.-Managed and trained over 30 contributing writers and facilitated their development in the magazine.-Curated editorial and digital content portfolio for publication in 16-page weekly magazine and digital media. -Awarded employee of the year for 2016 for exceptional performance.

Pitched appropriate article ideas weekly and wrote them within given deadlines. Articles encompassed various topics including but not limited to: 1. Video Games2. Business 3. Humour4. Fiction

Master Of Business Administration - Mba

- Awarded HEC Excellence Scholarship for having a high-potential profile. - VP of MBA Council working for social integration.

Bachelor Of Business Administration (B.B.A.), Marketing